Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2015
Cons: Queen bed instead of full beds.
Quiet, staff were helpful, good transportation from the airport.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vigevano italy

da utilizzare per un volo mattutino da Houston

Posted May 19, 2015
Tutto perfetto, tutto al proprio posto, come piace agli italiani 8 Miglia e sei arrivato al car return niente altro da aggiungere, fidatevi
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South California

Fantastic staff at Concierge

Posted May 10, 2015
Pros: When we left, we came down at 9:10 for shuttle to the airport. The gentleman at the concierge told us that service is by the hour on the hour.
Cons: We explained that this policy was not in the contract. He accommodated us by calling the van to come and bring us to the airport. Thank you.
Location: Our celebration was in Richmond so we had no opportunity to see Houston.
We were in Hampton Inn Houston Airport/Humble by the Highway, from May 1 to 3. It was a wonderful experience. We arrived at around 8 PM because of a two hour delay in our flight. I called the concierge for shuttle pick up, which as advertised is free. The concierge had a friendly and welcoming voice which impressed me. I asked for her name - Cathy. She was my first contact with the hotel and I was already happy. As she had promised, the van arrived within 15 minutes, and it was as she had described it. The driver was also friendly and we had an informative chit-chat about Texas, being our first time. Cathy welcomed us at the concierge and she gave us bottled water, sensing that we were tired. We told her that our friends, who had prepared dinner for us at their home, were coming to bring food, instead at the hotel. Cathy graciously offered the dining tables for our use. We were also impressed that she can decide on her own, based on circumstances. We truly had a very pleasant stay. However, when we arrived back home we found out that we had left, in our room, the charger of our cellphone. When we called, after a few days, fortunately it was Cathy who answered. She checked the "lost and found" and our charger was there. This shows the honesty of your cleaning staff and a system that works. Cathy gave us instruction how the charger can be mailed back to us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Besides getting there 30 minutes late and having to wait an additional 10 minutes after the check-in time everything else was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Clean comfortable hotel at a great price. Excellent location!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom San Antonio

Houston Stay

Posted Mar 27, 2015
Pros: the staff
Location: had everything one needed within two miles
This hotel in very inviting, just a little hard to get into the parking lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Close to the Inlaws.

Posted Mar 23, 2015
We arrived past mid-night the staff was very friendly and accommodating, It was quite even though it's right off the highway. Very pleased with our stay. We enjoyed the free breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the value

Posted Mar 21, 2015
Pros: Convenient to shopping
Cons: Bed was uncomfortable. Change mattress
Rooms were great, good breakfast bar, and friendly staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Nice hotel close to airport.

Posted Mar 16, 2015
We were there only a short period of time. Checked in late afternoon staff was busy but friendly. Room had only decaf coffe so that was a negative. Bed squeaky but clean. Pillows ok. Breakfast was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 24, 2015
Needs more space in the double bed rooms. Overall it was nice*