Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
Hotel was great, comfortable beds and good room size.
4 out of 5
Recommended
for Everyone
by A verified traveler

Will go back

Posted Jan 18, 2015
Great hotel but when we got in late after 12am the elavator was shut down and we had to walk up three floors. Night staff did not know anything about elavator being shut down or how to get it working or who to call to fix problem. Everything esle was great. Very comfortable beds, got good night sleep. Very clean also.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Wonderful Hotel

Posted Jan 12, 2015
Everything was great, staff was incredibly friendly, room was large and comfortable, bed was VERY comfortable, breakfast was delicious! Highly recommend!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Smokey non-smoking room

Posted Jan 3, 2015
Good food, good staff, smelly room. Good food, good staff, smelly room. Good location. I tell it like it is.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aiburn, Al

Nice and convenient to resturants and shopping.

Posted Dec 12, 2014
There on consulting business and experience was very pleasant.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Nice enough rooms...breakfast was just ok.

Posted Nov 24, 2014
The rooms were comfortable and spacious. The breakfast was mediocre at best.
3 out of 5
by A verified traveler

Posted Nov 19, 2014
The hotel is in good physical condition, but the staff is at best indifferent. I called the day before to confirm and request a room on the top floor. The check-in clerk assigned me to a second floor room and when I again requested a top floor room she moaned and rolled her eyes and said that there would not be enough guests that night for the 3rd floor so she couldn't change me. Well, there were and I was awakened several times in the night by a large-heavy person pounding around on the floor in the room above me. If you can't get a good night's sleep it doesn't matter how many chocolate donuts they serve at breakfast the next morning. I won't be returning here.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Beautiful and clean

Posted Oct 23, 2014 on Hotels.com
I had a great stay although I needed a late checkout but it was unavailable . Also rates were quite pricey. Nevertheless the staff was great and the accommodations very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was great

Posted Oct 13, 2014
Will do again. A great experience. Nothing else to say
5 out of 5
Recommended
for Families
by Alicefrom Springfield, Virginia

I recommend this hotel.

Posted Oct 11, 2014 on Hotels.com
Pro: Our family stayed at the Hampton Inn & Suites Houston-Cypress Station for 9 nights. The staffs are so friendly. Gym center and computer office are available. The hotel is clean. The comforters are so comfortable. Continental breakfast is good. Coffee and tea are available all day outside breakfast room. Con: The swimming pool is out of order during our stay.