Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

good value

Posted Jul 1, 2015
Room was clean and comfortable. Sheets did not fit the bed...bottom sheet didn't stretch over mattress. Stayed for the free shuttle, which left ahead of schedule and left us behind. Said they would be "right back" to pick us up, but 25 minutes later we had to drive like the wind to make our appointment 5 minutes later. I would not stay again,
3 out of 5
by A verified traveler

Not sure

Posted Jun 11, 2015
Pros: The location, it was close to Alkek Eye Center and next to Luby's Cafeteria. ThAT was the best thing about hotel. Atmosphere appeared safe.
Cons: Better mattress, air conditioner that is quieter.
Location: I did not get out except for Dr. appt. and lunch at Luby's.
Bedding was nice and clean. BED SLOPED at foot. You would slide if you sat on end. Air conditioner had a perfume smell when air came on. Bad for people with allergies like myself. Air condtioner was too noisy. I may have slept for 4 hrs. The room was not ready until around 4:07, which was not too bad. The cost was too much.
Comment from Hotel Management
Jul 1, 2015 by Tiffany , Hotel Management
Thank you for your review. I hope next time we can accommodate you to the Hilton standards. Let us know if you need anything further.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Location, Location....

Posted Jun 1, 2015
Great location, friendly and courteous staff, plus the breakfast was a bonus! We will visit this location again.
Comment from Hotel Management
Jun 10, 2015 by Tiffany Ball , Hotel Management
Hi! It's always awesome to read how great of a stay my staff and our facility were able provide our guests. We can't wait to have you back and wish you safe and happy travels in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Comfortable and nice hotel

Posted May 31, 2015
Pros: very clean and good people on the desk.
Cons: Nothing special.
Location: close to medical center and Hermann park
I was feeling good and comfortable in all the time.
Comment from Hotel Management
Jun 10, 2015 by Tiffany Ball , Hotel Management
Hello From Houston! Thank you so much for taking the time to let everyone know how awesome your stay was! We greatly appreciate the positive remarks and hope that the next time you find yourself in Houston, you come to visit us again. Thank you again, Safe and Happy Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Front staff very accommodating - overall visit great
Comment from Hotel Management
May 14, 2015 by Tiffany , Hotel Management
Thank you for your kind words. Have a great day and we hope to see you soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Printer not working

Posted Apr 26, 2015
Awesome staff very friendly and professional. would stay there again. there was a problem with the printer not working in the business center, other than that it took me a while to get use to the new key system kind of hit and miss. the breakfast was outstanding thanks so much.
Comment from Hotel Management
May 14, 2015 by Tiffany , Hotel Management
Hello, We love to hear how awesome we are! We strive to make each and every guests experience a pleasurable one and I am in the process of getting that printer replaced. We hope to see you in the future. Happy and safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for a great hotel

Posted Apr 21, 2015
I have nothing negative to say. It was quiet, clean, affordable compared to the rest in the area and the breakfast was good.
Comment from Hotel Management
May 14, 2015 by Tiffany , Hotel Management
Thank you for kind words. We hope to see you back for a NRG event! Keep coming back (smiley face)
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Very nice hotel, conveniently located in Med.Cent.

Posted Apr 18, 2015
Pros: Friendly staff & clean, comfortable rooms.
We had a pleasant stay at the Hampton Inn. Rooms were clean and comfortable. Breakfast offered hot and cold choices. Seating was nice, and timing was very accomodating to different schedules. Staff were friendly and helpful. Would stay there again.
5 out of 5
Recommended
for Families
by Leslie from Texas

Can't wait to stay again!

Posted Mar 31, 2015 on Hotels
We picked this hotel because of location, but we will choose it again because it was excellent! Everything about our stay, the room, the breakfast, the staff was great. Parking was free and very secure. I will recommend this Hotel to everyone!
3 out of 5
by A verified traveler

Posted Mar 29, 2015
The rooms, hallways were dusty. The tv in my room didn't work well, even after a maintenance person worked on it.