Ratings based on 1,148 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Terri from Washington DC

Beautiful hotel and the staff were 5x excellent.

Posted Apr 19, 2014
We had a problem during our trip and hotel management bent over backwards to make it right. Service management was excellent. HIGHLY recommend this hotel.
5 out of 5
Recommended
for Business Travelers
by a from PA, USA

elegant hotel

Posted Apr 14, 2014
Pros: The comfort of the room was nice. I liked having the fridge and the coffee maker, and great beds and towels!
Cons: The only negative was that they did not include the wifi daily on the floor for Hilton Honors. The charge was a "little chintzy."
Location: Conventions galore and events hosted at the hotel make it easy to stay there.
I really enjoyed my stay there and the people were polite and very accommodating. It is very elegant and they had a number of posh events taking place while we were there for a convention. I highly recommend this hotel if you are doing anything in the attached convention center. The convenience was great and worth the money.
4 out of 5
Recommended
for Business Travelers
by Aquila from New Mexico

Very nice convention hotel -

Posted Apr 14, 2014
Pros: It's accessability to the convention facility, easy parking, nice room & facilities.
Very nice, easy access to the convention center facilities. Convenient places to eat in the hotel and very nice people.
2 out of 5
Recommended
for Everyone
by A verified traveler

Bathroom already used

Posted Apr 14, 2014
Pros: The staff was nice
Cons: Clean restroom
Location: We went to the Toyoto center
We stayed at this hotel for a large event. When we stepped into our room we saw the restroom toilet had already been used. We asked for the restroom to be cleaned and this was done. The reason we did not change rooms is we wanted to make sure we had a clean restroom for sure. They did send us a bowl of chips and jar of salsa to apologize...Just highly disappointed such a large hotel had this issue.
5 out of 5
Recommended
for Everyone
by fred from austin, tx

Close to convention center

Posted Apr 14, 2014
Pros: close to convention center
Location: Phoenecia store is close by.
nice, difficult to check in during the rush hour ...............................................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant

Posted Apr 9, 2014
We've stayed in many hotels in houston with our young kids and this has been the best one !! plenty of space for the kids and staff were very friendly! thank you!
3 out of 5
by A verified traveler

My stay at the Hilton

Posted Apr 9, 2014
For a 4- star hotel I wasn't impressed I feel like the lobby was more memorable than the actual room and staff. Parking was a hassle and because of that you would think the hotel would accommodate that since you're already spending all this money.
3 out of 5
Recommended
for Everyone
by Alexandra from Baton Rouge, LA

Great location, okay amenities

Posted Apr 8, 2014
If attending conference at George r. Brown, definitely stay here, as skywalk is great! Room was very nice and comfortable, except it smelled of cigarettes (non smoking room). Also, no free wifi. EXTREMELY inconvenient, as most ppl staying here are on business. Food is good, but very overpriced. Staff very helpful. Valet not so helpful.
4 out of 5
Recommended
for Everyone
by Lorrie from Katy, TX

Ideal for First Robotics Competition at LoneStar

Posted Apr 8, 2014
Pros: Everything was ideal and perfectly accessible.
Cons: I did not find anything that needed improvement.
Location: You are in the center of Houston. If you can't find something to do, then you are not looking. Houston is a vibrant city, full of opportunities.
I was a volunteer and exhausted after working a 12 hour day. Crossing the bridge to the Hilton was co convenient and so easy.. Everything was well coordinated and check-in and out was easy. I will be back next year! Go CRyptonite, FRC Team 624!
5 out of 5
Recommended
for Everyone
by Shon from Anniston, AL

Nice hotel close to the Toyota Center

Posted Apr 8, 2014
Pros: The appearance and friendliness of the staff.
Cons: Parking fees should be waved for hotel guest.
Location: The Toyota Center was across the street and Minute Maid Park was 3-4 blocks away.
The hotel was great. However there was an issue with the manager on duty. He accidentally checked us out a day early...thank goodness the young lady at the front desk was able to "convince" that HE made a mistake and that it clearly showed that we had prepaid for our room and that something needed to be done to make it right. Long story short, she was able to get us a $30 room service certificate...which basically paid for an appetizer.