Ratings based on 1,603 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great lobby

Posted Feb 16, 2015
Pros: Lobby and location
Cons: bathroom specifically the shower
Location: Park, HOB and Toyota center
Loved everything about this hotel other than the room bathrooms, thought they should have been nicer for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio TX

Perfect Valentine's weekend!!

Posted Feb 16, 2015
Pros: Location, staff and rooms were comfortable and prestine!
Cons: Nothing
We were there for a concert and the hotel was packed. The staff didn't let this phase them at all-everyone was courteous and smiling!! I will definitely stay at this hotel every time I visit downtown Houston!! I have already recommended the hotel to several people! Great job!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Good stay

Posted Feb 11, 2015
Pros: staff very nice. Rooms serviceable and good for business. Ok for what it is.
Cons: concierge breakfast and details of concierge service.
Location: Never found anything really special or a great walk. Museums just ok. I think one has to go out of Houston to find a reason to be in Texas.
The staff was wonderful and caring. The concierge floor a bit disappointing with hit and miss staffing and very mediocre breakfast options--the kind offered in any motel with breakfast offered. One hot offer a day other than oatmeal and grits and some really fresh pastries would be very nice for the extra price and to give that special feeling. The room service cheeseburger ordered medium rare was a hockey puck for $16. The room was fine. The whole experience just failed to come close to anything luxe or especial--except for your staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was great!

Posted Feb 2, 2015
Pros: Lobby and room
Location: Great for sports stay!
Staff was not able to work with me on an extra night stay, but other than that great place!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel need more ammenities

Posted Jan 31, 2015
Pros: whirlpool and view
Cons: The phone in the room didn't and no one change to fix it.
great experience minus the phones not working and constantly beeping
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston GRB Center

Very helpful front desk staff

Posted Jan 27, 2015
I don't often stay in hotels, so I had questions about parking, and about check-in/check-out policies. My concerns were addressed in a professional yet kind and helpful manner. My room was perfect, I slept very comfortably and enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kirbyvile

Great stay

Posted Jan 27, 2015
Pros: Everything. Valet parking, check in process, comfortable room. Attached to George R brown center and pappasitos restaurant .
Location: Toyota center, minute maid park, downtown.
Convenience, location and service was excellent. Perfect place to stay for star of the south dental meeting.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Comfortable and Accessible

Posted Jan 27, 2015
Pros: The Staff
Cons: Buffet Breakfast
Location: Downtown was terrific. Green street was very good for restaurants.
All was good about the stay, The staff was plenty helpful. They seemed like they really cared about me being happy. The location of the Hotel is great and the use of the Hotel's shuttle is a bonus. Many good things. I look forward to using Hilton again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Night away from the kids

Posted Jan 26, 2015
We loved the hotel. Nicely decorated. Very nice staff. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Jan 26, 2015
Was more than I had anticipated. The only way it could of been any better was for jt to have had free wifi