Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

I would rate the staff at 11, very friendly.

Posted Jul 9, 2014
Every staff member was very pleasant, great smiles, and made you feel like you were welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Customer service

Posted Jul 8, 2014
Pros: everything
Customer service was outstanding, curtious and friendingly. Food was great and and stay was very comfortable. Will stay there again when in Houston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Great hotel! I will stay there if I go to Houston again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Wonderful visit

Posted Jun 28, 2014
Pros: The accomodations were very nice and the staff was wonderful. The hotel also seemed to be centrally located to everywhere I wanted to go in Houston.
Cons: The air condition would not stay set at a temperature and kept turning on so the room was often cold.
The hotel was very nice and the staff was great. Everyone was very friendly and accomodating. We had a rough start on our trip due to our Expedia car rental being canceled (for some unknown reason). It took us 3 hours to get to the hotel after our plane landed so it was very late and we were very tired. The hotel concierge offered to comp us dinner to make up for the Expedia package mix-up so we were able to get dinner right away at the hotel restaraunt. The food was really good and our room was not only spacious, but beautifully decorated. The only downside was the air conditioner kept turning on and it was kind of cold in the room. We had to keep turning the temperature up.
5 out of 5
Recommended
for Everyone
by Edward from folsom,La

I will certainly stay with Hilton again

Posted Jun 10, 2014
Pros: The amenities and comfort of the room
Hotel staff was great and went above and beyond to assist us
5 out of 5
Recommended
for Everyone
by Ashley from Abbeville, LA

Great Hotel! Included a complimentary Breakfast!

Posted May 12, 2014
Pros: Everything
Cons: Pillows are too small. They are odd square shape.
Location: North Houston - right off 290
Great Hotel! Woke up on Mother's Day Morning with my family and went down to a complimentary breakfast better than my family and I have had in high-end restaurants. The staff was always friendly and quick to service any needs. We will stay there again.
5 out of 5
Recommended
for Everyone
by Jolie

Exceeded my Expectations

Posted Feb 28, 2014
Pros: Customer service experience.
I typically stay near the galleria but wanted to save my company on this booking since it was last minute and during Valentines Weekend. This hotel has a fantastic entrance, the staff was on point and very accommodating. I might stay here again, the drive into downtown was long but it was the best hotel experience I've had in Houston so far and I typical stay at a 4-5 star.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good get away from the kids

Posted Feb 16, 2014
Only thing was, we couldn't get the A/C to perform to our liking. Overall, it was a fantastic experience.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 31, 2014 on Hotels.com
Hamburger could have been better but overall clean great service-helpful staff and smiling
5 out of 5
Recommended
for Everyone
by Bob from Houston, TX

Close to the freeway and great parking

Posted Jan 27, 2014
Pros: Very comfortable and easy to get in and out.
Location: Close to the freeway, lots of restaurants just down the road
The hotel staff is very friendly, the rooms are spacious and beds are comfortable. Perfect place to stay for business or vacation.