Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the airport

Posted Apr 15, 2014
Pros: close to airport Everything as above
Very friendly and accommodating staff Rooms spacious and very clean Bed and pillows very comfortable Complimentary shuttle from and to the airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Service with a smile, but delayed

Posted Apr 5, 2014
The only "negative" experience was when we had to wait for about half an hour for our meal to be served. But the food was excellent and the serving staff were very pleasant
5 out of 5
Recommended
for Everyone
by Michael from Los Angeles

Close to the airport

Posted Mar 31, 2014
Pros: Free shuttle between the hotel and the shopping mall
Nice staff, hotel in very good conditions. Shuttle driver very friendly. Although the choice at the restaurant is limited, food is good and not too expensive. If i need to stay on Houston airport i will return here.
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary, alberta, canada

Convenient

Posted Mar 22, 2014
Thought breakfast was included but apparently not - $11 per person. We went elsewhere. Shuttle only leaves on half hour to terminals. Fine for a quick overnight stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

This was an overnight for an international flight.

Posted Mar 22, 2014
Pros: There is a nice small convenient restaurant in the lobby of the hotel.
Cons: There should be some comment on their web site to indicate how to summon the shuttle
Location: It is located near the airport, 10 minute drive.
One does have to call the hotel to have the shuttle pick you up. They will not come by automatically to the airport terminals.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge, AB

Close to the airport

Posted Mar 18, 2014
Location: Close to the airport
Lots of flight crews were staying so that usually means it is one of the better choices in the area. It is a good 3 star hotel. Great for over night stay when catching a flight out of Bush International. Hotel shuttle worked well for us.
4 out of 5
by Mike from Michigan

Close to airport

Posted Feb 22, 2014
Comfortable room. For the money, clearly paying for location not for the room/bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice but no free breakfast.

Posted Feb 20, 2014
Very nice facility and very close to where we needed to be. There is a restaurant in the hotel and across the street,
4 out of 5
Recommended
for Everyone
by JF from San Antonio

great service

Posted Feb 1, 2014
Pros: clean
Location: close to the air port but not loud
parking at the hotel was great with a service that will take you to the airport and pick you up after your trip
4 out of 5
Recommended
for Everyone
by JoJo from London, UK

Great Quality Value Hotel

Posted Jan 30, 2014
Pros: Everything
Cons: Ensuring that vending machines are working and a good supply of treats/drinks/supplies in the small foyer shop
Location: Deerbrook mall is 15 mins away and $25 but it's got food, a cinema and a great range of shops. Hot biscuit is right next door great for breakfast
Firstly Macy on reception is a gem and made my stay fantastic. All the staff were friendly apart from the night manager who ignored my partner trying to get into the hotel. The food i experienced at the hotel was lovely. The room was spacious and very clean and although location wise its not great, if you hire a car your in a great place and the taxi service and shuttle service were great, the lovely shuttle driver helped me all the way to my room as i was struggling alone with several bags and also gave me advice on where to go shopping. All in all i love this hotel and would not hesitate to stay here again. On another note the hot biscuit is right next door and is a great place for breakfast omelettes and pancakes were my fave choice.