Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Nashville, TN

Poorly Built Hotel

Posted Oct 2, 2014
This is the third and last Hilton Garden Inn I will stay in as it is built of wood frame and you can hear every thing in the rooms adjoining. From alarms going off, to snoring, to actual conversations and certainly TV's. I have experienced this at Hilton Garden Inns in Gainesville, FL; Lawrenceville, GA and now Sugar Land, TX. The hotels look nice but I have never had this level of noise from adjoining rooms in any other hotel of this caliber. Just to be clear, the noises were not anyone partying or multiple people in the room, just normal things. I basically did not sleep much the two nights I was there. Avoid this brand if you have reasonable hearing.
3 out of 5
by A verified traveler from Mississippi

Nice hotel, but screwed up our prepaid reservation

Posted Sep 1, 2014
Reserved 5 rooms for 4 families, but they "lost" the reservations for 2 of the rooms. Aggravating to have to deal with this after 8 hours on the road. We don't plan to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Wonderful Night!

Posted Aug 24, 2014
The hotel staff was perfect and very polite......... The hotel was under construction but other then that it was perfect!
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas north

Weekender!

Posted Aug 24, 2014
Really enjoyed my stay here. Great staff with excellent Custormer service behavior!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Excellent Customer Service and staff.

Posted Aug 21, 2014
While visiting friends in TX the weather turned horrible on my drive out of town. When I pulled over to get gas I searched nearby hotels, and found a great deal on Expedia and booked a room at the Hilton Garden Inn. The hotel staff was excellent, the room was very clean, and I slept so well on their very comfortable adjustable beds. I would highly this hotel to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land, Tx

Nice hotel, great location

Posted Jul 30, 2014
Pros: Location
Cons: Service
Very nice and clean hotel, excellent option to consider when staying in the Sugar Land area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Beautiful on the inside and out & very comfortable

Posted Jul 27, 2014
Wonderful stay at wonderful price!!! Very clean and beautiful. Friendly staff.
4 out of 5
Recommended
by A verified traveler

Peaceful Stay

Posted Jul 22, 2014 on Hotels.com
My stay here was very nice & peaceful considering the wedding/swim team competition that was going on during my stay. My only disappointment was that the beds were a little too firm for my liking. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Penryn, CA

Posted Jul 21, 2014
Pros: Enjoyed the bar and the beers on tap.
Cons: can not think of one
Location: We were out visiting our daughter
Lovely Hotel and friendly staff. We enjoyed the breakfast and the option to have breakfast made for you.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Good choice - would stay there again

Posted Jul 16, 2014 on Hotels.com
Room was clean and fresh - bed has adjustable firmness for each side as an option, but it was perfectly comfortable w/o any adjustments - staff was friendly/welcoming-great location and price.