Ratings based on 529 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from s
Disappointment for a hiltonPosted Jul 2, 2015
The room was not in good shape in terms of upkeep - bathroom tiles and plumbing not quite up to par for an expensive Hilton room. Floors felt dirty. The room felt dirty. Constant loud noise all night - some type of filling tower most likely. If you are unlucky enough to get room 1238 ask to be switched. Absolute disgrace for a Hilton hotel.
for Everyoneby A verified traveler from Houston
Beautiful hotelPosted Jun 14, 2015
Pros: View of the area, very clean room.
This hotel was a pleasure to stay at. Desk staff checked me in quickly and even gave me free WiFi. Very pleased with the room.
for Everyoneby A verified traveler
Great location for travelersPosted Jun 14, 2015
Location: directly off the interstate
Pop Starbucks, located in the lobby, was not open on a Saturday morning. Other than that, great experience.
for Everyoneby A verified traveler from Louisiana
Birthday weekend!Posted Jun 13, 2015
Hotel was clean, easy access to beltway 8, and it was central to the places I needed to be. I didn't know the different areas in Houston. So when I found out about that area, I was apprehensive. However, once at my hotel I felt safe, there was plenty of staff, lighting, and security was available. Overall I had a nice stay!
for Everyoneby A verified traveler
Overall satisfied with stayPosted May 23, 2015
Very nice stay with comfortable suite and pleasant staff. Only fuss was with parking. We arrived shortly after check-in time and found to be very limited parking in front of hotel. I was driving a 2015 Ford F250 FX4 that is lifted so I could not park in their parking garage in the rear of the hotel either. The only place to park was across the street in the mall parking lot. A little more than I care to walk from vehicle to lobby for this size of hotel, much less in inclimate weather!! Lesson learned if I choose to stay here in the future, I'll drive one of my smaller vehicles next time!! :-)
by A verified traveler from Seattle
I wouldn't stay here again!Posted May 12, 2015
Pros: nice rooms
Cons: free wifi in rooms
Location: mall across the street with movie theater
We had to wait 45 minutes to catch a shuttle to the hotel which we thought was nearby but it was then an additional 20 minutes to the hotel. The hotel itself was nice however there was no free wifi in the rooms. You had to use the lobby for free wifi. The night we were staying there was a Prom going on and the music was loud and could be heard in the rooms.
for Business Travelersby A verified traveler
5 StarsPosted May 6, 2015 on Hotels
Excellent services and will be back.
for Couplesby Rebecca from Crystal Beach
The bomb!Posted May 5, 2015 on Hotels
Stayed here while on my way to Tulum. What can I say - the hotel was great! It is definitely a 4.5 star. The location is great if waiting for a plane. Greens point mall is across the street for convient shopping. We did not have to use the car - we walked to dinner and shopping. Would highly recommend this place to stay! It's the bomb!
for Familiesby Andrew from Boise Idaho
5*starsPosted May 5, 2015 on Hotels
I give them 100% because any problems we did have was taken care of immediately and they went above and beyond my expectations! Good crew of Managers and people looking to make you feel at home.
by A verified traveler from Beaumont, TX
Not so badPosted May 4, 2015
Pros: Clean, staff is nice
Cons: if the hotel policy is not to provide fridges in rooms unless it is being asked, No problem. Just ask the client upon checking in if he needs it.
Location: I had a car with me, I had no problem with the location
No Fridge, No Microwave....such a disappointment. I was shocked to know I have to ask for a fridge in my room. If not I am not gonna have any. at lease I should have been asked while i am checking in.