Ratings based on 528 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Weston
Nice and clean hotel. Receptionist very helpfulPosted Jul 17, 2014
Just one night for a business trip. Rest like a baby
for Business Travelersby A verified traveler from Baltimore, MD
Great hotel in Galleria.Posted Jul 16, 2014
Cons: The rooms are great, but the bathroom needs updating.
Location: You are in the center of it all. Just cruise down Westheimer and you will find a ton of cool places.
Stayed here before. Great location and great staff. You are close to everything.
by A verified traveler
Not a bad hotel at the Price!Posted Jul 14, 2014
The room was ok. The AC was ridiculously loud. The room was not that clean.
for Business Travelersby A verified traveler from Houma, La
Close to Galleria shopping center.Posted Jul 9, 2014
Pros: Central location
Cons: Front desk too small and checking is slow.
Location: Central location to Houston, can do it all.
Could look at the window and see the Galleria. Corner room with balcony. Rooms were clean and fresh, breakfast buffet was good, valet service spot on. Only issue was at check in when the room reservations didn't show the breakfast package that I had purchased. Was cleared up when I showed the agent my information on the iPad.
for Everyoneby A verified traveler
Everything was fine.Posted Jul 7, 2014
It was a nice stay. It was fine, nothing noteworthy.
by A verified traveler
the good and the badPosted Jul 7, 2014
Pros: the staff
Cons: the gym
Location: near the galleria
check in went smoothly and the staff was friendly. The room was nice but the thermostat was set at 64 degrees when we arrived! Way too cold for us. The rooms were nice, pretty much what you expect. The gym was too small and had no thermostat or fans, so it got real hot to workout in. There were about 5 people in the gym and there was little room to even move to do your exercise. There were too many add on fees, for parking and pets that we did not see online before we booked. The breakfast brunch was very over priced and just average, the eggs were not fresh, the potatoes had no taste. Was not worth the $20 per person we paid. The staff was very nice and eager to help. I would not give this hotel 4 stars.
for Everyoneby A verified traveler from Dallas Tx
Posted Jul 6, 2014
very nice hotel , love the room big clean and the small balcony was perfect , staff super nice will come again for sure
for Everyoneby A verified traveler from Jackson, MS
Nice hotel in a nice areaPosted Jun 30, 2014
This hotel is great in a wonderful area. It is very close to the Galleria and other shops. It seems like a safe area. Also the hotel was very clean and the staff was polite. I recommend anyone to stay here because you get quality service for a reasonable price.
by A verified traveler from Houma, LA
Room smellsPosted Jun 24, 2014
Stuffy odor in room. Room needs ventilation. Air conditioner noisy
for Everyoneby Ray from Virginia
Galleria close to foodPosted Jun 24, 2014
OK hotel for the price in overpriced Houston. Nearby walking to good restaurants, however.