Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice decor but needs to update their restrooms

Posted Apr 14, 2014
Cons: Spend some time and upgrade their bathrooms!!
Once you walk into the hotel, you can tell the hotel has been renovated lately. The rooms looked like new but once you walk into the restroom the decor looked like it was back in the 1980's. The toilet seat was crooked. The tile is pink and the tub does not drain when taking a shower. So you're standing in your own filth by the end of the shower. Glad I was only there for one night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Value priced luxury hotel

Posted Apr 12, 2014
Hotel was clean and location was good. Room was spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all

Posted Apr 7, 2014
Great staff, nice hotel. Close to galleria, restaurants and shops
4 out of 5
by Paul from Florida

Nice hotel near the Galleria.

Posted Apr 6, 2014
Pros: Location, lobby.
Cons: Beds need replacing soon.
Location: Good for Galleria.
Unpretentious with OK facilities. Higher ground rooms have good views. Hotel generally more quiet that competitors on the 610 loop. Beds are soft and a little used. Breakfast is basic but otherwise OK. If you are visiting or on business, you can spend a couple of nights here without a problem. Value for money is reasonable, but parking at $16 is pricey.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it

Posted Apr 2, 2014
Best hotel I ever been , best location , perfect , beautiful !!
3 out of 5
Recommended
for Everyone
by judy from dallas

Hotel stay 03/22

Posted Mar 30, 2014
Check in was quick and easy. The staff including the bell captain were more than cordial and were so quick to accommodate my needs. The room was very nice and clean. Even the maid staff were so nice and helpful. A great stay; very comfortable and pleasant
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Mar 24, 2014
Great stay , comfortable beds, and very clean . We were there for just overnight but would stay again to enjoy a weekend in Houston.
3 out of 5
Recommended
for Everyone
by antonyj from houston

nice hotel. security was very rude.

Posted Mar 17, 2014
Pros: cleanliness
Cons: a bigger balcony
Location: n/a
no parking anywhere. there should at least be guaranteed parking for those that paid for their room. Also security staff was very rude.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near the Galleria!

Posted Mar 13, 2014
The staff were extremely courteous, the hotel was centrally located, the restaurant was great; the whole experience was excellent!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Feb 25, 2014
Front Desk was very accommodating with my situation.