Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Never Again

Posted Sep 2, 2014
Look....took my 6 year old son which was a challenge in itself but started off carpet in room was wet. Moved rooms...carpet wet. After we got settled in it was cool. Staff was not bad but not overly helpful. The icing on the cake was the "sports authority " tax I was charged 7.25 a night to help pay for Reliant Stadium. Whatever ...I give the hotel a C-
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Phoenix, AZ

Memorable Staff

Posted Aug 15, 2014
Pros: Service, friendly and engaging staff
Cons: The gift shop, maybe?
Location: a lot of strip malls -- wasn't really there to see the area surrounding the hotel
I recently stayed at this Hilton as part of a business trip, and was very pleasantly surprised at the front desk staff. A young man checked me in, either Julian or Julius (forgive), and he was knowledgeable, friendly, and full of personality. For the next two days, each person I encountered was just as energetic and eager to please, with everything from restaurant recommendations, to change for the tollways. Definitely an efficiency hotel by Hilton standards, but if you're looking for a clean, comfy place to hang your hat while you're doing Houston rounds, this is just fine. The restaurant is better than average, and the fruit-infused water at the elevator bank is a very nice, refreshing touch. When I rang for an extra blanket, it was up in 5 minutes. Service here is definitely a plus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2014
It was good overall even that I stayed there just for a day but it was good and comfortable .
4 out of 5
Recommended
for Everyone
by A verified traveler

Vacation

Posted Jul 28, 2014
Had a good time on our mini vacation. Water park I. Galveston was nice. Just riding around Houston was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texarkana

Personal

Posted Jul 15, 2014
Good location. Quiet, nice room. Staff was very efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to Highway and restaurants.

Posted Jul 9, 2014
Pros: Location .
Staffs were very friendly. Excellent breakfast. Easy access from highway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2014
Clean, comfortable, friendly staff, good location. We've stayed here three times and find it to be consistently pleasant.
4 out of 5
Recommended
for Business Travelers
by Preston from Savannah

Good

Posted May 26, 2014 on Hotels.com
To far if needing to be in the Galleria area. Otherwise a good stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2014
I was pleased with my stay overall. The staff were very courteous and quick to respond to any issues. At check in I was asked if I preferred a floor - hadn't ever been asked that before! I was pleased with the choice of floor they selected - there was a very noisy reception going on in a ballroom on the first floor, and we didn't hear a thing on the 9th floor. There is also ample parking in a large lot behind the hotel. The bed was comfy.
5 out of 5
Recommended
for Shopping
by Wani from Singapore

Posted May 13, 2014 on Hotels.com
Happy with the service