Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Los Angeles

Outdated

Posted May 8, 2015
Pros: Staff is very friendly and accommodating
Cons: Then entire facility is outdated and looks dark and shabby (the lobby is under construction, but that's not going to solve the overall problem)
Location: Right on the highway. It was convenient to the Galleria
The lobby is under construction, but I am not convinced they will be able to upgrade it enough to reach typical Hilton standards. The rooms are old and kind of shabby. The hotel staff was very nice, but they could not make up for the old and outdated feel of the overall facility.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Texas

Weekend getaway

Posted May 2, 2015
Even though the hotel was under construction, it was very busy and the staff was very friendly and nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Posted Apr 28, 2015
Decent hotel for the price. The be drawback was the ongoing construction in the site. Otherwise it's was great
3 out of 5
by A verified travelerfrom N

Posted Apr 27, 2015
Hotel has no restroom on the first floor for visitors
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Texas

Great Hotel

Posted Apr 27, 2015
The only thing I hated was housekeeping barging in my room at 10:00. Check out isn't until noon, and we were still asleep because of a late night out. They need to have a way to track the guests who have checked out already and those who are still occupying the rooms!!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 21, 2015
Room was good, well kept, it was odd to have sliding doors on narrow closet with safe inside. Breakfast and service there was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
The hotel staff were very helpful. Always there to help travelers with what was need. Nice size room with very nice bed .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston tx

Loved it

Posted Apr 19, 2015
Wonderful staff. Brittany and the young black guy, amazing staff. Definitely will come back because of them!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Front desk staff was very helpful in straightening payment issues (prepaid) with Expedia and accommodating early check in (1 h)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c.c, tx

very nice and was located close to where we needed

Posted Apr 13, 2015
Pros: clean,nice,close to where we had to go,great price.well worth the money
Cons: we stayed one night,i didnt notice anything
we had a good experience,nice people,great breakfast