Ratings based on 484 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Water Pressure

Posted Apr 8, 2015
Pros: Staff are very nice and friendly.
Cons: WATER situation !
Location: Bad location due to dark area and no sense of secure feeling. If your catching a basketball game okay to walk from hotel but not the baseball game.
Hotel is having water issues and attempting a hot shower can be a challenge!!!! Downtown Houston at night is very dangerous got lost coming back from baseball game and very dark area and no security guards in sight. Stay away from this place till water fixed and trust me I am lucky I did not get robbed (bad location).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, Tx

Conveniently located near convention hall

Posted Apr 7, 2015
When in town for the con I was attending with friends, this hotel was a much better stay than my previous year at the convention hotel (the nearby hilton). The free parking pass was wonderful, although the lot around the hotel was full most of the time from other con attendees. It was still much better to wait for a spot than pay the exorbitant amounts of the other downtown lots. The one issue was with the hot tub not actually being hot, but they called someone from maintenance to look at it and tried to fix it. As a note, don't get in the pool and especially the hot tub if you are sensitive to chlorine. I could barely breathe in the hot tub and two of my other friends also had to go back into the pool because they were tearing up so badly from the fumes. Overall it was a great stay and I really appreciated the friendly/helpful staff and the free breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon, Sk

Houston conference.

Posted Apr 3, 2015
Very very close to George Brown convention center. Approximately a three minute walk. Much cheaper than HiltonFriendly staff, clean rooms. Enjoyed social time and milk and cookies in lobby.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Affordable, quiet, clean, updated, friendly staff

Posted Mar 30, 2015
Location: hopefully the city of Houston does something with the 1 empty field and 2 empty parking lots....maybe a park or fountain....
Awesome. Appreciated the staff from the front desk, to the breakfast bar to the cleaning staff, it was very clean and organized and updated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for the Convention Center!

Posted Mar 18, 2015
Pros: Staff -- Rene, Toni and Marla! Breakfast was great!
Cons: A little humid and musty smelling.
Location: Great location for any event at the George R. Brown Convention Center.
Great location! 5 minute walk to the convention center. Clean, but a little musty. Staff was terrific! Breakfast was great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Great hotel good location to downtown & Toyota cen

Posted Mar 14, 2015
Stay was fine except for kids above us that jumped up and down and ran like herds of elephants till midnight each night!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Close to all the main Houston attractions.

Posted Mar 12, 2015
Excellent! Wonderful staff. Yummy hot breakfast & fresh fruits. Indoor heated pool & jacuzzi were nice. Like the noon checkout. Great showers!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2015
Pros: Breakfast great. Dining room staff great.
Roll-away bed most uncomfortable for a third adult sharing the room
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close from Baylor medical school

Posted Mar 1, 2015
I liked the place. I liked the breakfast with fresh fruits like strawberries, blueberries and grapes. We couldn't enjoy the pool due to the lack of times but it seems a nice pool setting.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Perfect place to stay for a perfect weekend!

Posted Feb 2, 2015
Pros: quality of facility and location
Cons: all good !
Location: We spent the whole weekend at Toyota Center so didn't have much time for anything else - no regrets!
We were in Houston for Passion 2015 and your facility was perfect! The room was spacious and comfortable and we were able to park our vehicle for the whole weekend with us being directly across the street from Toyota Center. I'm booking my room for next year with you too! Thanks!