Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Jersey Village

Posted Mar 24, 2014
Good, clean facility with friendly, helpful staff.
Comment from
Jan 8, 2014
Thank you for choosing the Holiday Inn Express & Suites, West Road @ Beltway 8. We are so glad you enjoyed your stay with us, please come back and stay with us again soon. Phil Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel! Great location

Posted Mar 17, 2014
Hotel stay was GREAT! It's nice, clean, the staff is super friendly, and the free breakfast was yummy!! It's close to a lot of stores and restaurants! Will be going back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Too nice for the price!

Posted Mar 3, 2014
It was so nice that I couldn't believe the price. It was clean, modern and the staff was very friendly. We will stay there again.
Comment from
Jan 11, 2014
On behalf of the entire team at the Holiday Inn Express NW Houston, thank you so much for your kind words and your business. We are glad to hear you found our hotel to be a great value and how clean and modern you found our hotel. Our team takes great pride in our hotel, so your words are very reassuring. Phil Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Epic breakfast

Posted Feb 16, 2014
Comprehensive complimentary breakfast made a perfect start to our day. This breakfast was better than Ihop, dennys, and waffle house combined.
5 out of 5
Recommended
by jeannine from houston

great for the money

Posted Jan 8, 2014 on Hotels.com
nice place. small rooms but comfortable. very nice staff
Comment from
Jan 15, 2014
Jeannine, Thank you for taking the time to offer great feedback, it truly helps us improve, so thanks for taking the time to let us know about your stay with us. I trust that when in the Houston Texas area again that you will choose to join us again, we look forward to having you back. Phil Hotel Manager
5 out of 5
Recommended
for Families
by Grace from Dallas, TX

Posted Jan 6, 2014 on Hotels.com
I am very enjoy to stay in this hotel. It's clean without any smelling. The hotel staff is very kindness and would like to help when he could not find my reservation. Thanks a lot.
Comment from
Jan 15, 2014
Grace, thank you so much for your feedback as it relates to your stay with us at the Holiday Inn Express & Suites Houston NW. We are pleased to hear that you found our hotel clean and you found our service to be equally as pleasing. Please come back and see us again soon, we look forward to having you once again as our guest. Phil Hotel Manager
5 out of 5
Recommended
for Business Travelers
by Alyssa from Dallas

Best hotel ever

Posted Dec 28, 2013 on Hotels.com
We had an amazing stay. Phil was a great host. We were there Christmas Day and they were so inviting and sweet. Our rooms were amazing, and I wish we were able to stay longer.
Comment from
Jan 15, 2014
On behalf of the entire team at the Holiday Inn Express & Suites Houston NW, thank you for your kind words and for your business. We are anxious to have you back again in the near future as our guest. Regards, Hotel Team
4 out of 5
Recommended
for Overnight Stay Before Destination
by Fernando from League City

Nice Hotel

Posted Dec 11, 2013 on Hotels.com
Hotel was up to what you would expect from a Holiday Inn. Clean comfortable room, breakfast in AM, cooperative staff.
5 out of 5
Recommended
for Everyone
by NeNe from Texas

Posted Dec 10, 2013
Cons: More selections for breakfast
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2013 on Hotels.com