Dear Guest,We're truly sorry to hear about your disappointing experience during your stay. We apologize for the unpleasant smell of cigarettes and the presence of roaches in your room. Please rest assured that we'll address these issues promptly with our housekeeping and maintenance teams to ensure they're resolved and do not recur in the future. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

Dear Kacie,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Marjorie,We apologize for the inconvenience you experienced during your stay. It's unacceptable that the carpet had an unpleasant odor. Your comfort and satisfaction are our top priorities, and we take your feedback seriously. We will address these issues immediately with our housekeeping and maintenance teams to ensure that they are resolved for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

Dear Bishal,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

Dear Kizmet,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

Dear Maria,We're glad to hear that you appreciated the warm greeting from our receptionist. However, we sincerely apologize for the presence of roaches in the mini-fridge and the cleanliness issue with the carpet. Please rest assured that we take your comments seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure that they are resolved and do not recur in the future. This is not a regular feature of our hotel but your patronage is important to us. Please visit again.Sincerely, Hotel Manager

Dear Maria,We sincerely apologize for the cleanliness issues you encountered during your stay, including the condition of the shower and the unpleasant odor of the carpet. Additionally, we are concerned to hear about the presence of unwanted smells in the hotel. Maintaining a clean and comfortable environment is of utmost importance to us, and we will investigate these matters immediately to ensure they are addressed promptly. Your feedback is invaluable, and we will take steps to prevent similar issues from occurring in the future. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Tyasia,Thanks for your feedback. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Karen,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again. Sincerely, Hotel Manager

Dear Tyasia,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Jesse,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Courtney,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

Dear Marcos,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

Dear Briana,Thank you for sharing your experience. We appreciate your kind words about our polite staff during check-in. However, we apologize for the inconveniences you encountered with the room, including non-functional lamp plugs, a malfunctioning landline, and a broken door lock latch. Your feedback is valuable, and we will address these issues promptly to ensure a more comfortable stay for future guests. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

Dear Guest,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience.Sincerely, Hotel Manager

Dear Ashley,Thank you for your stay. We're thrilled to hear that you had an excellent experience during your stay! Providing outstanding service is our priority, and we're glad that we met your expectations. We appreciate your positive feedback and look forward to welcoming you back for another exceptional stay in the future! Sincerely, Hotel Manager

Dear Guest,We are deeply sorry for the disappointing experience you had during your stay. Your feedback is important, and we apologize for any discrepancies with the photos and the cleanliness issues you encountered. We take your comments seriously and will address these matters promptly. Please consider reaching out directly so we can discuss your concerns in more detail.Sincerely, Hotel Manager

Dear Guest,I appreciate you sharing your experience at the hotel. It's disappointing to hear about the condition of the room and the various issues you encountered, such as crayon markings, a deteriorating shower, a damaged bathroom door, water-damaged ceiling, and worn-out carpet. It's clear that the room was not up to acceptable standards, and I'm sorry you had to endure these conditions.However, I'm glad to hear that the staff were friendly and accommodating. Your feedback is essential, and I recommend reaching out to the hotel management to discuss your concerns and any potential resolutions. They may want to know about these issues to improve the quality of their accommodations.If you have any more questions or need further assistance, please feel free to ask. Your feedback is valuable!Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your feedback about your stay at the hotel. It's good to hear that the service was satisfactory during your visit. If you have any specific comments or suggestions for improvement, feel free to share them. Your input can help hotels make necessary adjustments to enhance the guest experience. If you have any more questions or need assistance with anything else, please don't hesitate to ask.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback about your stay. It's great to hear that you found the staff friendly and the hotel quiet. I appreciate your observations about the cleanliness and the need for updates in the bathrooms, as well as the condition of the hallway carpets. Your comments can be valuable for the hotel management to consider when making improvements.While the breakfast may not have been exceptional, it's good to know that it wasn't too bad and that you'd consider staying again if needed.If you have any other questions or need further assistance, please feel free to ask. Your input is appreciated!Sincerely,Hotel Manager

Dear Guest,We are truly sorry to hear about your unpleasant experience with roaches and your dissatisfaction with your stay. This falls significantly short of the standards we strive to maintain, and I apologize for the inconvenience caused. Your feedback is important, and we take it seriously. I assure you that we will investigate and address the issue promptly to prevent a recurrence. Request your understanding and continued patronage.Sincerely, Hotel Manager

Dear Jasmine,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager

Dear Stephanie,We sincerely apologize for the series of issues you encountered during your stay. The inconvenience with the cigarette smell, the undisclosed security deposit, and the delay in refunding your deposit are not reflective of the standard of service we aim to provide. We understand your dissatisfaction, and we will investigate and address these matters promptly to prevent similar situations in the future. We appreciate your understanding and regret that we fell short of meeting your expectations.Sincerely, Hotel Manager

Dear Guest,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

Dear Alma,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 6 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Autumn,Thanks for staying with us and giving us an 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon.Sincerely, Hotel Manager

Dear Denelle,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Guest,We are truly sorry to hear about your recent experience at our hotel. Please accept our sincere apologies, this is indeed very unfortunate. We fully understand your disappointment and frustration due to the multiple issues you have mentioned. We will verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform you that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guests. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager

Dear Guest,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

Dear Maria,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

Dear Tyasia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Virginia,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Jamecia,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

Dear Kenneth,Thank you for the stay and for sending this detailed feedback. I am extremely sorry to hear that we did not meet your expectations. My apologies for all the inconvenience. Your observations are very important to us. We will check each point you mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. Despite your disappointment, we hope you will consider giving us another opportunity.Sincerely, Hotel Manager

Dear Rebecca,Thank you for your stay. We're delighted to hear that you had a nice stay and enjoyed our breakfast offerings. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

Dear Reuben,We appreciate your pleasant remarks. We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. You can be sure that we’re changing and improving the hotel all the time to better satisfy guests. Nothing is more important than a great guest experience. I hope you’ll give us another try in the future.Sincerely, Hotel Manager

Dear Gustavo,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

Dear Dan,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Catrina,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

Dear Guest,We are truly sorry to hear about your disappointing experience during your stay. Your feedback about the cleanliness issues is concerning, and we deeply apologize for the condition of your room. This is not reflective of our standards, and we will take immediate steps to address and rectify these concerns. Your comfort and satisfaction are important to us, and we regret any inconvenience caused.Sincerely, Hotel Manager

Dear Tanika,Thank you so much for your kind words. We are so pleased that you found us a clean and comfortable place to stay. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

Dear Guest,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

Dear Guest,We apologize for any inconvenience you experienced during your stay. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely, Hotel Manager

Dear Guest,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

Dear Amanda,We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay visit. Your comments are serious, and we have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely,Hotel Manager

Dear Arrianne,Thank you for your feedback. We're glad to hear that your stay was okay. We apologize for any odor issues you may have encountered in the rooms. Your feedback is valuable, and we will address this matter to ensure a more pleasant and comfortable stay for our guests in the future. We hope to have the opportunity to serve you again soon.Sincerely,Hotel Manager

Dear Shanee,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for a visit.Sincerely,Hotel Manager

Dear Rebecca,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely,Hotel Manager

Dear Dorothy,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely,Hotel Manager