Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Katy, Texas

work weekend

Posted May 4, 2015
Pros: Swimming pool was closed but understood the problem.
Cons: Still need a way to keep plastic bag in ice bucket properly.LOL
Location: Was work weekend, Cheaders was really handy, also hotel restraint and bar.
From the time we arrived till the time we left we felt like we were welcome there. The staff so friendly and the hotel was really clean. Have returned and will be returning in future.
Comment from Hotel Management
May 10, 2015 by phil, Hotel Management
Hello, Thank you so much for your feedback and kind words. I am pleased to hear you found our hotel clean and the staff friendly, I will be sure to pass this on to our team. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston tx

Comfortable, very clean, great staff

Posted May 4, 2015
Just the minute I walked in the person in the front desk had an awesome attitude, then the room was very comfortable, and at an affordable price
Comment from Hotel Management
May 10, 2015 by Phil, Hotel Management
Hello, Thank you for the kind words and I am glad to hear you were immediately greeted and that you had a clean and comfortable stay. Regards, Phil Haddad General Manager Holiday Inn Houston Westchase
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Nice and clean hotel

Posted May 3, 2015
Pros: Convenience location .
Cons: N/A
Location: Good location on west side
Very nice stay at this hotel. , quick check in and out .
Comment from Hotel Management
May 10, 2015 by Phil, Hotel Management
Hello, Thanks for taking the time to offer us feedback, we appreciate it. I am glad the check in and check out was quick and you enjoyed a nice and clean room, please come back to stay with us soon! Regards, Phil Haddad General Manager Holiday Inn Houston Westchase
2 out of 5
by A verified traveler

Posted Apr 30, 2015
I would not stay here again. Spend the extra $30/night and stay at the Hilton Westchase - you get what you pay for.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas TX

Fabulous hotel

Posted Apr 27, 2015
This is a fabulous hotel in every aspect. Staff was quick and efficient in checking us in within 2 mins. Lightning speed. Room was extremely clean and comfortable. Loved the love seat area option. Made for more relaxation room. Definitely top of my list.
Comment from Hotel Management
May 10, 2015 by Phil, Hotel Management
Thanks for the FIVE STAR review!! I am so happy to hear you had a great stay and the speed of service was as it should be and the room was well appointed, thanks for your feedback and your business. Phil Haddad General Manager Holiday Inn Houston Westchase
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis, TN

Very nice hotel

Posted Apr 13, 2015
I only stayed here one night but it was a very pleasant stay. Friendly staff. Hassle-free check in. Right across the street from Cheddar's. Free parking. Low traffic area and conveniently located near expressway. Check out was not until noon! I would definitely recommend this hotel for friends and family. I got it a a pretty good rate too.
Comment from Hotel Management
Apr 19, 2015 by Phil, Hotel Management
Hello, Thanks for the feedback and the kind words about our hotel, Holiday Inn Houston Westchase. Next time you visit with us, please be sure to stop in our restaurant, Sporting News Grill, we think you will like it!! Regards, Phil Hotel General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Katy, Texas

Rooms, staff, hotel, and comfort all excellent.

Posted Apr 5, 2015
Pros: nothing
Cons: Ice bucket liner, need something to hold it in place while getting ice.lol
Location: location was good
Check in smooth, staff polite and courteous. All give you a since of a place you would want to be.
Comment from Hotel Management
Apr 12, 2015 by Phil, Hotel Management
The team at the Holiday Inn Houston Westchase would like to thank you for your kind words and your business. It is always nice to hear about our team, I am glad they provided you with a smooth check in and a polite welcome, thanks again for your business. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place to stat

Posted Mar 16, 2015
Pros: Everything
Cons: lower the soft drink prices in vending machines and ice bucket bag falls in when filling ice bucket.
Location: Not what I was there for. But Cheaders next door is a big plus.
It is always a pleasure to stay where you are appreciated. The employees and hotel are always the best anyone could ask for.
Comment from Hotel Management
Apr 12, 2015 by Phil, Hotel Management
I sincerely apologize for the delay in my response, but regardless, I want to take the time to thank you for staying with us and thank you for offering us feedback, both critical to the success of our hotel. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Freundliches und sauberes Hotel, top Personal.

Posted Mar 9, 2015
Freundlicher Empfang, toller Service, tolle Zimmer und gepflegter Pool und Fitnessraum
5 out of 5
Recommended
for Personal Event
by Anaisfrom Beaumont

Exceeded expectations

Posted Feb 27, 2015 on Hotels.com
The front desk supervisor Rodriguez is amazing! The other staff was also polite and professional. The hotel is situated right off the highway close to tolls that bring you any and everywhere. I went out downtown one night and that was only a 10 minute drive. I went shopping at the Galleria the next day that was only a 10 minute drive. The hotel has a bar and restaurant I didn't go to but it looked nice. There is a good Cheddar's Cafe right in the parking lot. The price for the quality of the room was a great deal!