Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Detroit, MI

Excellent location for downtown/Westchase/Bellaire

Posted Jun 29, 2015
Pros: Professional staff and extremely clean
Cons: Extend hotel restaurant hours
Location: Chinatown/Downtown/Westchase Shopping and Dining
Me and my girlfriend stayed here to visit her family and to enjoy my old hometown. It was very close to Downtown and is located in the Westchase district, so visiting Chinatown was easy while avoiding major Houston traffic. I will definitely stay here again if the situation arises later.
Comment from Hotel Management
Jul 2, 2015 by Phil _GM, Hotel Management
Hello, Thanks for the feedback and thanks for staying with us! I am glad to hear that you found our location ideal, our hotel is so close to great destinations, such as Chinatown and a quick drive to downtown as well as the Galleria, which is only about 4.5 miles away. We look forward to having you back again soon. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Very enjoyable stay for the price.

Posted Jun 28, 2015
I've stayed at more expensive places with lower quality
Comment from Hotel Management
Jul 2, 2015 by Phil - GM, Hotel Management
Hello, The entire team the Holiday Inn Houston Westchase would like to thank you for staying with us and your kind feedback. We trust that the next time travel brings you to Houston, you will once again come stay with us! Regards, Phil Haddad
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Was great

Posted Jun 23, 2015
I had an issue with my reservation but they accepted next day.
Comment from Hotel Management
Jun 30, 2015 by phil, Hotel Management
Hello, I am glad to hear that we were able to resolve the problem with the reservation to your complete satisfaction. Please come back and stay with us again soon. Regards, Phil Haddad General Manager Holiday Inn Houston Westchase
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleburne, Texas

Great price

Posted Jun 22, 2015
Pros: The location for my business, rate and service.
I got this hotel through Expedia. It was a special rate and when I went to pay it gave me another discount. I was afraid of the quality of the hotel, but I was greatly surprised with the hotel staff, room, bed, and everything in general.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Tx

Great but....

Posted Jun 22, 2015
The hotel was great. The only exception is that the flyer in the room had the wrong time/s for when the restaurant serves breakfast. Showed weekends until 11am but it closed at 10am. We were unable to have breakfast there Sunday prior to check out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

All weekend ! Great Weekend!

Posted Jun 2, 2015
I was in my room all weekend cause I met up with this dime piece down thurr in H-Town. It rained a lot so we spent most of our time in the King Size bed. The bed was comfortable and spacious enough that I barely felt her twitching in her sleep. The shower was also big enough for two. They had water bottles in the lobby, and a pool to play in.
Comment from Hotel Management
Jun 15, 2015 by Phil, Hotel Management
Thank you for staying with us and thank you for the feedback, both equally appreciated. Regards, Phil General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Katy, Texas

work weekend

Posted May 4, 2015
Pros: Swimming pool was closed but understood the problem.
Cons: Still need a way to keep plastic bag in ice bucket properly.LOL
Location: Was work weekend, Cheaders was really handy, also hotel restraint and bar.
From the time we arrived till the time we left we felt like we were welcome there. The staff so friendly and the hotel was really clean. Have returned and will be returning in future.
Comment from Hotel Management
May 10, 2015 by phil, Hotel Management
Hello, Thank you so much for your feedback and kind words. I am pleased to hear you found our hotel clean and the staff friendly, I will be sure to pass this on to our team. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from houston tx

Comfortable, very clean, great staff

Posted May 4, 2015
Just the minute I walked in the person in the front desk had an awesome attitude, then the room was very comfortable, and at an affordable price
Comment from Hotel Management
May 10, 2015 by Phil, Hotel Management
Hello, Thank you for the kind words and I am glad to hear you were immediately greeted and that you had a clean and comfortable stay. Regards, Phil Haddad General Manager Holiday Inn Houston Westchase
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Nice and clean hotel

Posted May 3, 2015
Pros: Convenience location .
Cons: N/A
Location: Good location on west side
Very nice stay at this hotel. , quick check in and out .
Comment from Hotel Management
May 10, 2015 by Phil, Hotel Management
Hello, Thanks for taking the time to offer us feedback, we appreciate it. I am glad the check in and check out was quick and you enjoyed a nice and clean room, please come back to stay with us soon! Regards, Phil Haddad General Manager Holiday Inn Houston Westchase
2 out of 5
by A verified traveler

Posted Apr 30, 2015
I would not stay here again. Spend the extra $30/night and stay at the Hilton Westchase - you get what you pay for.