Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice family hotel

Posted Jun 29, 2015
Extremely nice staff. Quick check in. Comfortable, affordable, and well located. Could stand updating or upgrading the furniture. Good breakfast buffet. Overall a better than average deal, especially for family groups. Would stay again.
Comment from Hotel Management
Jun 30, 2015 by cammie w, Hotel Management
Thank you so much for staying with us!! we are glad that you enjoyed your stay! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel very nice front desk greatm

Posted Jun 23, 2015
Loved hotel and room but housekeeping service was horrible. Stayed the weekend never came to clean room, never changed beds we had go to store purchase trash bags to put trash in. Kitchen could use more in it only had two small pots. Room accommodate 7 settings for only 4.
Comment from Hotel Management
Jun 30, 2015 by cammie w, Hotel Management
Thank you so much for taking the time to review our hotel, We apologize about your experience with Housekeeping, I will be sure to pass on your comments to our Housekeeping manager. Thank you for staying with us and I hope that you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jun 22, 2015
The staff was great and when I requested extra items for my stay, they were easily granted (high chair, extra bedding and a crib). The pool area is loud due to being indoors, the food was okay, but free, but overall we had a good experience.
Comment from Hotel Management
Jun 30, 2015 by cammie w, Hotel Management
Thank you so much for staying with us and taking the time to rate our hotel!! We really appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Great place for business and family stay. All staff were kind and nice. Miss Sarah went over and beyond. Location is perfect walking distances from the galleria mall and lots of great restaurants.
Comment from Hotel Management
Jun 16, 2015 by cammie w, Hotel Management
Wow! Thank you for the shout out to our associates. We are glad that you enjoyed you stay! thank you so much for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice area, not far from most of the places

Posted Jun 11, 2015
I had a great experience, very convenient. I enjoyed my stay.
Comment from Hotel Management
Jun 16, 2015 by cammie w, Hotel Management
Thank you so much staying with us and commenting on our hotel! We really appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Love Homewood Hotel

Posted Jun 11, 2015
Pros: very clean and helpful front desk staff
Cons: everything seem to be good to us
Location: very close to shopping at Galleria
My wife and I enjoyed our 2 nights stay at this hotel. We love the facilities, location and cleanliness of the hotel. It is very close to Galleria. Will recommend this hotel to my family and friends.
Comment from Hotel Management
Jun 16, 2015 by cammie w, Hotel Management
Thank you so much for the rating!! We really appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Wonderfull

Posted Jun 7, 2015
Pros: Everything. I had no complaints.
Cons: Drive up curb appeal. The main entrance is adjacent to what appears to be an ally.
Location: Easy access to Hwy 610 and the shopping at the Galleria. Golf at the Wildcat Country Club.
The Junior suite is a wonderful experience. Beds are very comfy. Full kitchen with large frige. The entire staff was polite throughout the 5 day stay. New decor is very appealing. Complimentary breakfast and dinner were offered during my stay and both were excellent. Carlos and Denora made for a very pleasant dining experience. Parking is very convenient. One block walk to the Galleria. I will now stay at the Homewood for every trip to Houston.
Comment from Hotel Management
Jun 10, 2015 by cammie w, Hotel Management
Thank you so much for taking the time to write a review!! We are really happy that our staff and amenities made your stay a good one. I will be happy to pass along your comments to our senior management, so thank you again for writing a review and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Just what i needed

Posted Jun 2, 2015
Pros: Kitchen in the room for families its always a plus. Great breakfasts and we enjoyed of a free happy our!
Cons: Pillows
Location: Shopping
Our stance in the hotel was better than expected.
Comment from Hotel Management
Jun 3, 2015 by cammie w, Hotel Management
Thank you so much for staying with us, we are glad that you had a good stay.
2 out of 5
by A verified traveler from Georgia

Dirty and worn.

Posted May 10, 2015
My initial room was very dirty. Carpets clearly not cleaned. Counter tops dirty. Ketchup stains on the curtains. Called and quickly got assigned to another room. Marginally better. Chairs at kitchen table dirty as were the kitchen area. Food stains on the door handle. These were obvious to my 7 year old daughter. Dripping faucets in the bathroom. Worn furnishings in room. Worn and dirty carpets on the corridors. Came close to changing hotels but since we had very little time in room we cleaned it ourselves and made the most of it. I visit the Houston area often and that will be my last stay at this hotel.
Comment from Hotel Management
May 14, 2015 by cammie w , Hotel Management
First and foremost, my sincerest of apologies for the inconvenience this issue caused and overall experience it created for your stay. cleanliness is VERY important to our hotel because we want to be the cleanest and friendliest hotel around. Your comments have been passed to our housekeeping team and we once again apologize about your experience.
5 out of 5
Recommended
for Families
by Shaheen from Austin

excellent location, hotel and staff

Posted Apr 29, 2015 on Hotels
Beds are very bouncy but still not Bad. The hotel itself, the room, and the staff were excellent. Location is unbeatable.
Comment from Hotel Management
Jul 4, 2015 by Director of Sales, Hotel Management
We are so glad that your enjoyed your stay and that our staff and location exceeded you expectations. Thank you so much for rating our hotel and we hope to see you again!