Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom venezuela

Great hotel in Houston

Posted Jan 13, 2015
The location is great. You can walk to pharmacies, restaurants and to the galleria where there are many stores. The 2 bdrm suite is perfect for a whole family.
Comment from Hotel Management
Jan 19, 2015 by Director of Sales, Hotel Management
Thank you so much for staying with us! We are really glad that you were able to enjoy are great location in the Galleria and that our 2 bedroom suite was comfortable enough to fit your family. Thank you for taking the time to write a review and please stay with us again when you are back in the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom venezuela

Excellent hotel

Posted Jan 13, 2015
Great hotel in Houston near Galleria. The breakfast is so good, the 2 bdrm suite is perfect for big family. You can actually walk to pharmacy, restaurants, and to a many stores in Galleria.
Comment from Hotel Management
Jan 19, 2015 by Director of Sales, Hotel Management
Thank you so much for staying with us! I am glad you and your family enjoyed your stay and were able to enjoy the attractions near our hotel!!
4 out of 5
Recommended
for Families
by A verified travelerfrom MEXICO

GREAT SUITES NEXT TO GALLERIA!!

Posted Jan 7, 2015
Pros: GREAT LOCATION AND ROOM SIZE
Cons: ROOM CLEANESS AND ELEVATOR MAKES LOTS OF NOISE, SPECIALLY IF YOUR ROOM IS CLOSE TO THEM.
Location: WALKING DISTANCE TO GALLERIA.
THIS WAS MY 2ND TIME AT THIS HOTEL. GREAT ROOMS, STAFF AND LOCATION,
Comment from Hotel Management
Jan 8, 2015 by Director of Sales, Hotel Management
Thank you so much for your loyalty we really appreciate it! Look forward to seeing you again!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!!!!

Posted Jan 3, 2015
The staff was fantastic. The room was huge for me and my wife and four kids. Overall it was a wonderful experience!!!!
Comment from Hotel Management
Jan 5, 2015 by Director of Sales, Hotel Management
Thank you so much for commenting on our hotel!! I am glad that you had a great stay at our hotel and you enjoyed our rooms. Thank you so much for taking the time to post a review and please stay with us again if you are back in the area!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom venezuela

Nice hotel close to galleria

Posted Dec 31, 2014
I went with my family to spend christmas vacations in Houston. This is a very nice hotel, the best we could ever been there, the suite with 2 bdrooms is perfect for a family. Everything is in perfect conditions and the breakfast is so good!
Comment from Hotel Management
Jan 2, 2015 by Director of Sales, Hotel Management
Thank you so much for the great comment!! We are glad that your family enjoyed their vacation at their hotel and that you liked our 2 bedroom suite!! We pride ourselves on offering a nice breakfast in the mornings for guest to enjoy so thank you for commenting. Once again, thank you so much for taking the time to write a review and please come back and see us again!
5 out of 5
Recommended
for Families
by Traceyfrom Corpus Christi, TX

Friendly Staff!

Posted Nov 16, 2014 on Hotels.com
The room was clean and large for the 4 of us. I felt the furniture was up to date and comfortable. Great view that we didn't pay extra for. Plenty of space for the price. I'm adverse to the idea of paying for self parking, to me it should be included in the price of the hotel.
Comment from Hotel Management
Jan 24, 2015 by Director of Sales, Hotel Management
Thank you for staying with us! Our goal is to be the cleanest and friendliest hotel in Houston and we are glad that you got to experience that. Thank you so much for taking the time to write such a constructive review and please come back and stay with us again!!
Comment from Hotel Management
Jan 24, 2015 by Director of Sales, Hotel Management
Thank you so much for taking time to write a review!! Our goal is to be the cleanest and friendliest hotel and we are very happy you got to experience that. Thank you for staying with us and we look forward to seeing you again!!
5 out of 5
Recommended
for Couples
by Thomasfrom New Jersey

Weekend to Houston

Posted Nov 15, 2014 on Hotels.com
Great stay, clean rooms. Mostly for business travelers so it was pretty empty for our weekend stay. Service was very accommodating and breakfast was great.
Comment from Hotel Management
Jan 24, 2015 by Director of Sales, Hotel Management
Thank you so much for taking the time to write such a positive review!! we are really glad that you enjoyed your weekend stay at out hotel and that you got to enjoy our complimentary breakfast and got to talk with our friendly staff. If you find yourselves in the area again please come back and stay with us, we would be glad you have you!
Comment from Hotel Management
Jan 24, 2015 by Director of Sales, Hotel Management
Thank you for taking the time to write a such a positive review!! We are very glad that you enjoyed your weekend and got to experience our complimentary breakfast. Thank you so much for staying with us and please come back if you are ever in the area again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Great stay warm staff

Posted Nov 15, 2014
It was great stay, very helpful staff and amazing location.
Comment from Hotel Management
Nov 22, 2014 by Director of Sales, Hotel Management
Thank you so much for the positive review!! We are so happy that you got to experience all of the great things in the Galleria area that are within walking distance of your hotel!! Thank you so much for taking the time to comment on our hotel and we look forward to seeing you again!
Comment from Hotel Management
Nov 22, 2014 by Director of Sales, Hotel Management
Thank you so much for staying with us!! We are glad you enjoyed your stay, please come back and see us if you are in the area!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

WOC Shopping Fellowship

Posted Nov 11, 2014 on Hotels.com
On the hotel website there could be better communication about the meal include in the package on Thursday prior to check in. In the case of our group we had made plans for dinner.
Comment from Hotel Management
Jan 17, 2015 by Director of Sales, Hotel Management
Thank you so much for that suggestion and we will definitely look into that idea because we do pride ourselves on being able to provide complimentary meals!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Juan, P.R.

Very convenient location.

Posted Nov 10, 2014
Cons: Dinner
We always stay there. Very good location. Close to many good restaurants.
Comment from Hotel Management
Nov 21, 2014 by Director of Sales, Hotel Management
Thank you so much for being a repeat guest, customer loyalty means a lot to you us and we appreciate you coming back and writing a positive review on us. Thank you so much!!