Ratings based on 1,016 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 13, 2015
Nice Hotel, Great Location. The overall feel of the Hotel was unique, although I would not recommend the lobby and bar area for some business meetings, the music tends to be a little loud for some conversations.
Comment from Hotel Management
Apr 20, 2015 by Mark N. , Hotel Management
So thrilled to hear that you enjoyed being “In the Loop” at Hotel Derek! Please be sure to ask our amazing Front Desk team to direct you to a quite area so that you can have your meeting here while staying with us. We look forward to welcoming you back soon. Live. Work. Play.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel ! Close to Entertainment.

Posted Apr 5, 2015
Had an amazing stay in Houston ! Our first time visiting this city will always be rembered. The hotel staff was very nice and welcoming. The room was exceptional! And the hotel was in walking distance from the Galleria mall , beautiful resturants , and s shirt taxi ride from other activities . The hotel also offers Complimentary rides within a 3 mile radius, which is nice !
Comment from Hotel Management
Apr 20, 2015 by Mark N. , Hotel Management
Thank you for your wonderful feedback from your very first visit to H-town and Hotel Derek! So thrilled to hear that you enjoyed every bit of your stay – hopefully you got to enjoy some great shopping and delicious food. Come back and see us again. Live. Work. Play.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Okc

Great Hotel and Staff!!!

Posted Apr 4, 2015
Brennan such a nice guy and the girls at the front desk so helpful!!! And Ben and Alex also great!!' Excellent!!! Thanks Marci
Comment from Hotel Management
Apr 24, 2015 by Mark N. , Hotel Management
Thank you for your fabulous comments about our staff – they’re AMAZING! Look forward to welcoming you back soon for another great experience. Live. Work. Play.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Muy buen hotel, diferente, con instalaciones muy bonitas. El desayuno muy bueno. Solo que la una almoada que se ensucio de sangre la dejaron asi.
3 out of 5
by A verified travelerfrom Ct

All bark no bite.

Posted Apr 1, 2015
As much as this hotel tries to be present itself as above and beyond the norm it fails miserably. Amenities are lacking in comparison to middle of the road hotels. No I don't need a tray of Kit Cats and Hershey bars in my room at $3-$6 a pop. Yes I would like a pool that's heated and large enough to swim in. Yes I'd like a gym with decent equipment in it that's bigger than a 20'x 6' submarine like crawl space. Sauna, hot tub, steam room etc... Nope. TV in the room with an array of movies you can't actually watch... Seems to be an issue with the service. The hotel was an utter disappointment... There are better places in Houston for less money. Unless you like edgy art... There's no shortage of that in the Hotel Derek.
Comment from Hotel Management
Apr 3, 2015 by Mark Noyes , Hotel Management
Well we’d never take a bite out of our fabulous guests, but I would like to comment on a few of your touch points above. Hotel Derek being a trendy little spot in the fashionable Galleria does translate to a more urban environment – SPLASH pool & SWEAT gym may be smaller in size, but boasts great style and convenience, being available 24-7 and complimentary. Although we can appreciate the benefits of a heated pool in March, it wouldn’t be your norm in Houston since the majority of the year is smoke’n hot! With regards to the movie services – I hate to hear that you missed your fav flicks, and I would encourage you to reach out to me directly when your travels bring you back to Houston so that we can redeem ourselves and show you the experience that Hotel Derek is celebrated for. Live. Work. Play.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Texas

Modern hotel located closed to Galleria & Downtown

Posted Mar 30, 2015
Pros: The location of the hotel was great. Centrally located for the shoppers or the party people in downtown. Hotel was very busy, crowd was young.
Hotel was nice, the bed and pillows were very uncomfortable and the room smelled like pot. However, the room service was great!
Comment from Hotel Management
Apr 6, 2015 by Mark Noyes, Hotel Management
Lindy, we love that you enjoyed the great galleria location of Hotel Derek – hope you got some good shopping too! The next time you’re here, remember we have a pillow menu so if you’re a softy type, we’ve got you covered! Live. Work. Play.
3 out of 5
by A verified travelerfrom Tx

Needs improvement

Posted Mar 30, 2015
Pros: The stay, hospitality, room lobby, and bar area was average. However, considering the price paid for the rooms per night, I'd expect more.
Cons: Show future guest that you appreciate their business by at-lease offering a complementary continental breakfast and free parking.
Location: The location was great and near the Galleria.
The stay, hospitality, room lobby, and bar area was average. However, considering the price paid for the rooms per night and a hotel of this caliber, I'd expect more. The quality for the money paid was just not there. The antiquated heating/cooling system cause me to pickup a sinus irritation that cause me uncontrollable sniffing the entire time there. There was also far too much nickle & dime charging going on with many things at the hotel ranging from parking, breakfast, etc,.. Again I would expect better from an assumed iconic hotel of this nature. On a scale from 1 - 10, I would give it a 6.5. And that's being modest. In short I was not impressed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located next to shopping district

Posted Mar 30, 2015
Staff was not the best but room was nice and comfortable.
Comment from Hotel Management
Apr 20, 2015 by Mark N. , Hotel Management
Thank you for your kind comments about our staff – we’re lucky to have such a fabulous bunch. Look forward to welcoming you back for some more shopping! Live. Work. Play.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Riverside, Texas

Convenient Location for the area of Houston

Posted Mar 25, 2015
Pros: It served my needs very well for a reasonable price.
Cons: It would help to have better graphics directing the guests to where things were. There were a few unique things I had never seen before.
Location: There were so many opportunities for just about everything one could want or to do within walking distance, especially west of the freeway (610 Loop)
The personnel were very friendly and those in the restaurant / Bar were especially helpful easy to warm up to.
Comment from Hotel Management
Mar 31, 2015 by Nick B. , Hotel Management
There is absolutely no shortage of great dining, shopping and entertainment in the Galleria area. We’re so pleased to hear that you enjoyed your recent stay with us at Hotel Derek. And… thank you for your suggestions on adding graphics direction signs – great tip! Look forward to welcoming you back soon. Live. Work. Play
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Noises were a little crazy a night but overall a good experience