Ratings based on 1,075 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom houston, texas

Close to The Galleria shopping center.

Posted May 26, 2015
Staff was very polite and professional. Accommodations so comfortable and clean. However nickel and dime on parking - $20 per night self parking & $25 per night for a microwave. These things I find unacceptable for a hotel of this supposed caliber.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom H Raleigh nc

Hotel

Posted May 26, 2015
Great hotel but needs help with maintenance. Not enough people at check in what a nightmare. Great food a little pricey. Cleaning staff cleans around but not good at small items. Please fix shower drain asked three times just gave up. I was there for a week and could not get it right.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great hotel

Posted May 22, 2015
Pros: everything
Cons: maybe a microwave in room, bigger frig.
Hotel Derek was very nice, wish I had more time to stay. Booked it for 1 night and after getting there booked for another. The distance from Galleria was literally across the street (under bridge). visited sharpstown mall also in which was driving distance; however very easy to get to and return. Their food was a little pricey; however portion was huge and it was delicious, so money well spent. I plan to use Hotel Derek again upon return to Houston. :^)
Comment from Hotel Management
May 28, 2015 by Mark N., Hotel Management
You should most definitely stay longer next time – one night is not enough to take in the Hotel Derek scene! On your next visit, just call our fabulous Butler Express team and they will arrange a fridge to be waiting for you upon arrival. We are very lucky to have this fabulous Galleria location and we’re so thrilled to hear that you enjoyed it too. Can’t wait to have you back. Cheers,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Posted May 19, 2015
Very nice all I can say.... room big and roomy you could eat off the floors
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio

Great location to Galleria and many places to eat

Posted May 19, 2015
Pros: Decor, beds are great, bar/food wonderul
Cons: Hard to get into valet/drive way to check in. Very busy street and drivers are not nice.
Location: Galleria across the street. Del Frisco's is a superb restaurant.
I stay at this hotel nearly every time I visit Houston (about 3 times a year). It gets better everytime.
Comment from Hotel Management
May 20, 2015 by Mark N., Hotel Management
We are so thrilled to hear that you enjoyed being “In the Loop” while staying at Hotel Derek and we LOVE that you’ve made us your H-Town digs! Hope you enjoyed some shopping and swanky dining during the visit. Next time, leave the driving / traffic for us to manage – we have a wonderful chauffeured car service that will take you anywhere within 3 miles of the hotel. Cheers,
3 out of 5
by A verified traveler

A pricey hotel for its service

Posted May 18, 2015
Pros: The room was nice and bed was comfortable
Cons: The hotel does charge for its parking and it is not cheap. It ads up if you stay longer.
The hotel was not as clean as expected. I found lady's hair in the shower. But the bed was comfortable. Unexpectedly the hotel does charge for guest parking. Overall I say it is an expensive hotel for its service.
Comment from Hotel Management
May 20, 2015 by Mark N. , Hotel Management
Thank you so much for taking the time to share your feedback from your recent visit with us. The Galleria location is a fabulous place to be when you are in H-town, but given its popularity it does mean that parking can be a coveted thing. And… you will be pleased to hear that Hotel Derek is actually among the most moderately priced and offers both a valet and self-parking options. But, if you can live without your own wheels for a few days, we have a wonderful car service that is complimentary to guests travelling anywhere within 3-miles of the hotel! Cheers,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Beautiful hotel

Posted May 12, 2015
I love the way this hotel looks and the close proximity to shopping! The staff was friendly & helpful, but don't get in a hurry checking out on a Sunday. The parking garage is a bit shady looking & the elevator is run down.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Nice hotel, great location.

Posted May 11, 2015
The hotel staff was very friendly. We celebrated our anniversary and had a good night. A special recognition to Sarai for going above and making our stay a welcomed one!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tx

Very cool hotel!

Posted May 11, 2015
I liked this hotel, it was very modern and chic! I loved that it's so colorful and the staff is super nice. The room was pretty cool, and decent size, with a confy bed & pillows, but it had 2 things that I didn't like. 1- The bathroom is small, but nice, EXCEPT for the bathtub! It looked very old, worn out and cheap! Cheap-motel style bathtub!! I would never take a bath there. 2- There are no black-out curtains! They only have see-thru curtains overlooking the galleria, which is kind of nice, and not a problem during the night... Until you are sound asleep and get woken up by all that light on your face at 6:30am! Also, the parking situation at night is a nightmare! We payed for valet service and even then, it's just a hassle! Too many cars trying to get in, and most of them were not actual Derek's guests, just trying to park to go to the club! I hated that! But overall, good experience and I'd recommend it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fort worth tx

Nices hotel close to downtown

Posted May 11, 2015
We have great experience in this hotel me and my girlfriend !! We really like this hotel