Ratings based on 1,001 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
It was a great experience, clean room, good accommodations, great price.
4 out of 5
Recommended
for Everyone
by A verified traveler

シャトルがあるのが良いです

Posted Apr 18, 2015
3マイル以内ならどこでもシャトルを使えるので食事や買い物に重宝しました。宿泊代が高い割りに朝食が別なのが難点かと思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜

テキサス感あふれるホテル

Posted Apr 14, 2015
ホテルスタッフはとてもフレンドリーで親切。部屋に備え付けのアイロンを使ってYシャツにシミができてしまったことをクレームしたら、受付の女性は、その日は日曜日なのでクリーニング屋が来ず次の日にチェックアウトしないとならないことも鑑み、自分に出来ることは朝食のクーポンをつけることだと真摯に対応してくれた。ついでに残りのアイロンもホテルでやってくれた。
3 out of 5
by A verified traveler

Good stay for the price

Posted Apr 13, 2015
Pros: Convenience to downtown
Cons: Not charge the parking for guests that are already staying in your hotel; more breakfast selection for the price you are charging.
Location: Good location for everything around
I have never been in a hotel that charges so much for a parking space in their own garage. Also, the breakfast is overcharged for the selection. Water in room overcharged. But this is my opinion while for some this might not be overcharging.
Comment from Hotel Management
Apr 20, 2015 by Mark N., Hotel Management
Thank you so much for taking the time to share your feedback from your recent visit with us. Our Galleria location is fabulous as you noted, but given its popularity it does mean that parking can be a coveted thing… Hotel Derek is actually among the most moderately priced and offers both a valet and self-parking option, but we understand it might take some by surprise. Look forward to welcoming you back again soon! Live. Work. Play.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 13, 2015
Nice Hotel, Great Location. The overall feel of the Hotel was unique, although I would not recommend the lobby and bar area for some business meetings, the music tends to be a little loud for some conversations.
Comment from Hotel Management
Apr 20, 2015 by Mark N. , Hotel Management
So thrilled to hear that you enjoyed being “In the Loop” at Hotel Derek! Please be sure to ask our amazing Front Desk team to direct you to a quite area so that you can have your meeting here while staying with us. We look forward to welcoming you back soon. Live. Work. Play.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel ! Close to Entertainment.

Posted Apr 5, 2015
Had an amazing stay in Houston ! Our first time visiting this city will always be rembered. The hotel staff was very nice and welcoming. The room was exceptional! And the hotel was in walking distance from the Galleria mall , beautiful resturants , and s shirt taxi ride from other activities . The hotel also offers Complimentary rides within a 3 mile radius, which is nice !
Comment from Hotel Management
Apr 20, 2015 by Mark N. , Hotel Management
Thank you for your wonderful feedback from your very first visit to H-town and Hotel Derek! So thrilled to hear that you enjoyed every bit of your stay – hopefully you got to enjoy some great shopping and delicious food. Come back and see us again. Live. Work. Play.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Okc

Great Hotel and Staff!!!

Posted Apr 4, 2015
Brennan such a nice guy and the girls at the front desk so helpful!!! And Ben and Alex also great!!' Excellent!!! Thanks Marci
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Muy buen hotel, diferente, con instalaciones muy bonitas. El desayuno muy bueno. Solo que la una almoada que se ensucio de sangre la dejaron asi.
3 out of 5
by A verified travelerfrom Ct

All bark no bite.

Posted Apr 1, 2015
As much as this hotel tries to be present itself as above and beyond the norm it fails miserably. Amenities are lacking in comparison to middle of the road hotels. No I don't need a tray of Kit Cats and Hershey bars in my room at $3-$6 a pop. Yes I would like a pool that's heated and large enough to swim in. Yes I'd like a gym with decent equipment in it that's bigger than a 20'x 6' submarine like crawl space. Sauna, hot tub, steam room etc... Nope. TV in the room with an array of movies you can't actually watch... Seems to be an issue with the service. The hotel was an utter disappointment... There are better places in Houston for less money. Unless you like edgy art... There's no shortage of that in the Hotel Derek.
Comment from Hotel Management
Apr 3, 2015 by Mark Noyes , Hotel Management
Well we’d never take a bite out of our fabulous guests, but I would like to comment on a few of your touch points above. Hotel Derek being a trendy little spot in the fashionable Galleria does translate to a more urban environment – SPLASH pool & SWEAT gym may be smaller in size, but boasts great style and convenience, being available 24-7 and complimentary. Although we can appreciate the benefits of a heated pool in March, it wouldn’t be your norm in Houston since the majority of the year is smoke’n hot! With regards to the movie services – I hate to hear that you missed your fav flicks, and I would encourage you to reach out to me directly when your travels bring you back to Houston so that we can redeem ourselves and show you the experience that Hotel Derek is celebrated for. Live. Work. Play.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Texas

Modern hotel located closed to Galleria & Downtown

Posted Mar 30, 2015
Pros: The location of the hotel was great. Centrally located for the shoppers or the party people in downtown. Hotel was very busy, crowd was young.
Hotel was nice, the bed and pillows were very uncomfortable and the room smelled like pot. However, the room service was great!
Comment from Hotel Management
Apr 6, 2015 by Mark Noyes, Hotel Management
Lindy, we love that you enjoyed the great galleria location of Hotel Derek – hope you got some good shopping too! The next time you’re here, remember we have a pillow menu so if you’re a softy type, we’ve got you covered! Live. Work. Play.