Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Tiarra J

Great stay!

Posted Mar 25, 2014
This was our first time in Houston and I couldn't have dreamt it better. The hotel was very artsy...beautiful decor, delicious breakfast and...my spouse's favorite...the iconic tea. But the true highlight was the staff. They were so kind and helpful, going out of their way to make sure every little detail was perfect. We stayed a few days and didn't realize that we needed to request the room to be cleaned each morning. After we inquired once, they did revamped our beautiful suite without question. We wouldn't stay anywhere else after the experience we had here. If you want to chance having an average stay in Houston (or worse), stay anywhere EXCEPT for Hotel Icon.
5 out of 5
Recommended
for Everyone
by Michelle from San Antonio, TX

Boutique Hotel in Heart of Downtown Houston

Posted Feb 18, 2014
Pros: See above
Cons: Because of it's location and design, the arrival process at the valet area can be a bit chaotic.
Location: There were a lot of great restaurants within walking distance. We also walked from the hotel to Minute Maid, the Toyota Center, and convention center
The lovely hotel was once a stately bank. Details from it's past like the bank vault behind the front desk and the beautiful renderings of different commodities on the mirrors in the elevators enhance the charm. The rooms are a mix of modern comfort details like crown molding, beautiful furnishing and wall paper, and a deep soaking tub. Every staff member we encountered was extremely helpful and friendly. I wish our schedule allowed us more time at the hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 28, 2014
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Downtown Houston renovated hotel

Posted Jan 23, 2014
Pros: Downtown location
Cons: Help if traveler arrives before 3 p.m. check in time.
I arrived at 10:45 a.m. and had to be in a meeting at 11:30 a.m. They didn't have any rooms so I had to take my suitcase and change in the public restroom. The toilet in the room had a leak in it: 2 towels soaked during the night. Otherwise, it was OK.
5 out of 5
Recommended
for Couples
by A verified traveler

Great get away for a weekend in Houston

Posted Jan 13, 2014
Great staff. Great value on the weekends due to significant rate reduction on Friday and Saturday nights. Love the old office building conversion. Property is in really good shape and the rooms, especially the bathrooms, are more spacious than typical. Will definitely sty here again when we come to Houston for a show or other weekend entertainment.
5 out of 5
Recommended
for Everyone
by A verified traveler

worth it

Posted Jan 1, 2014
awesome place worth every Penny
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2013
Pros: everything. Aesthetically amazing. Super comfortable and completely private
Cons: maybe the rates?
Location: its walking distance from Houston's hottest bars and restaurants. really perfect
Amazingly designed immaculate quiet room. perfection
5 out of 5
Recommended
for Couples
by yvonne from houston

location was close to all must see sightss

Posted Dec 18, 2013 on Hotels.com
it was excellent, we'll stay again...
1 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Internet problems

Posted Nov 21, 2013 on Hotels.com
you will not have good connection to the Internet and not even try to get help to resolve the problem. They simply do not care ...