Ratings based on 864 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the stadiums

Posted May 30, 2015
The hotel was very nice and clean. All of the staff were pleasant and accommodating, except for one. He was condescending; and no one appreciates that quality in a server. Our stay here was pleasant. If traveling with children, keep in mind there is no pool!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 17, 2015
Great experience and close proximity to Minute Maid park
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Luxury Hotel in the Heart of Downtown Houston

Posted Apr 9, 2015
Pros: Rooms are large and well decorated.
Cons: Not unique to the Icon unfortunately, but $29 plus tax seems a bit steep for valet parking. Even in downtown.
Location: Theater, restaurants, and bars are plentiful. Easy access to all the major freeways.
I hadn't stayed here since the Marriott took over, but they haven't skipped a beat. The property is still looking great with service and amenities to match. Check in/Check out was quick and friendly. The rooms have a lot of character (in a good way), but still with the amenities you'd expect from a top notch hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Nice hotel for the rate.

Posted Apr 7, 2015
Nice hotel for the rate. Also, if you are a Marriott Rewards Gold or Platinum member you will have additional perks of free wireless internet, free breakfast and free drink at the bar for each guest
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio

Nice hotel in the heart of downtown

Posted Mar 21, 2015
Pros: The cleanliness and the comfort were a big plus
Cons: I don't know what could be done but the noise from the public transportation was a little distracting
Location: Hotel is in the heart of downtown close to all the convention centers
My husband and I had a wonderful stay we were in Houston for a concert at the Toyota Center, the hotel is close to the Toyota Center and a lot of the other convention centers in downtown Houston
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2015
Wonderful hotel! Amazing rooms and absolutely loved the jacuzzi especially how it opened up towards the room
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Hotel & room were very elegant and well decorated. Food was very good.
4 out of 5
by A verified traveler

Nice hotel with no cab service

Posted Mar 4, 2015
Hotel was unable to provide cab service. I found out from a cab driver that local cabs typically boycott this hotel.
3 out of 5
by A verified travelerfrom Texas

This is a nice hotel but I won't stay here again

Posted Mar 3, 2015
I found that the staff were rather unfriendly and unhelpful. they would not honor the VIP offer of free breakfast. I even showed them my card and the email confirmation but they still would not. Although the building is very beautiful, the spa is not full service. Did not live up to what was expected.
3 out of 5
Recommended
for Couples
by A verified traveler

Beautiful room. Bed too small.

Posted Feb 27, 2015 
Had booked a king size bed and was given one queen - and offered a free breakfast, but still, the bed was very small for a luxury hotel. Room next to elevator. Noise issue. The dinner and drinks were very good and the hotel staff very accomodating.