Ratings based on 967 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
very pleasant. nice interiors. well appointed bedroom and bath. perfectly polite staff. enjoyed my stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good times!

Posted Mar 4, 2015
I thoroughly enjoyed my stay. I was in town for a conference, but I would come back just for fun.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburgh

It was perfect!!!

Posted Feb 24, 2015
Best hotel experience I have ever had!!! The staff was beyond attentive! The room was spotless and far exceeded my expectation!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Texas trendy hotel in Houston's museum district

Posted Feb 24, 2015
I enjoyed my short stay at this hotel recently. My room was small but very comfortable and stylish. The overall hotel was a combination of being trendy and plush with a decidedly Texas flare. Everyone I dealt with was pleasant and helpful. I would recommend this as a great alternative to a typical bland/beige kind of hotel chain.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Very trendy hotel near some wonderful restaurants!

Posted Feb 23, 2015
I enjoyed our stay at hotel Zaza! I loved the art and frames they have all over the hotel! The hotel staff was very attentive and polite! I will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nederland, TX

Very fancy hotel in museum district.

Posted Feb 23, 2015
Pros: The art and coi pond were really a nice touch. Customer service was impeccable.
Cons: No improvements needed
Location: This is Houston....millions of things to do. This hotel is in walking distance of the Houston muesum of fine arts
This is by far the fanciest hotel I have ever stayed at. The hotel is located in the museum district and I highly recommend getting the best room you can afford. A balcony overlooking to pool in the summer would really be nice, but we went for Valentine's Day and stayed in a king suite. The staff loves you here....really. About three valets help you in and out of your car every time. The Monarch dining area and wine selections are also very upscale and impressive. This is high class all the way!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Dubai

Very chic hotel

Posted Feb 7, 2015
Very conveniently located if you are planning on visiting Rice University or the Texas Medical Center. The overall ambience is chic and 'cool.' Fun place for grown ups to stay at. The staff were all very friendly and helpful. Do take advantage of the complimentary shuttle service for nearby drop offs and pick ups.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2015
I stayed there for my birthday with some girlfriends and we had an absolute blast. The staff was very welcoming and helpful, they definitely went above & beyond!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!!!

Posted Jan 26, 2015
The staff is exceptional and the hotel is beautiful!!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 26, 2015
The hotel is clean and well-staffed. The housekeeping crew was amazing (I'm picky about cleanliness), the front desk staff was friendly and the valet was prompt and courteous. The bar was entertaining and the food was good. The ahi tacos rocked! I liked the hotel enough to join their rewards program and will definitely stay at ZaZa during future trips to Houston!