Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Overall it was a good stay. I did have to get the sheets changed because they were stained.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Jun 28, 2015
Great Friendly staff Great food Very clean Everyone helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great location.

Posted Jun 23, 2015
Took kids there for a weekend getaway. They loved the indoor pool.
Comment from Hotel Management
Jun 30, 2015 by HotelMgmt, Hotel Management
Thank you for choosing the Houston Marriott Westchase for your family weekend getaway! We're thrilled that the kids enjoyed our sparkling indoor/outdoor pool so much. It was a pleasure to have you stay with us and hope that we can welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
i didn't really interact with hotel staffs because I didn't need to. But overall, the hotel is great,is not perfect but better than I have expected. I guess the only complaint was that the breakfast... We have 4 people but they only gave us 2 free buffets... I know it was marketing where they are trying to get you to buy 2 by offering 2 free..
Comment from Hotel Management
Jun 30, 2015 by HotelMgmt, Hotel Management
Thank you for your review of the Houston Marriott Westchase. We are so happy that we could exceed your expectations and provide you with an enjoyable stay. Your feedback with regard to the breakfast vouchers will be shared with the appropriate managers as we are continuously looking for ways to improve our future guests' experiences. Please come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jun 15, 2015
Pros: Cleanness
Cons: N/A
Great overall experience, no complaints. Only thing is the electricity went out but it was on the entire block. Staff had electricity back up in a few hours. Other then that, great experience.
Comment from Hotel Management
Jun 22, 2015 by HotelMgmt, Hotel Management
At the Houston Marriott Westchase, we always love to hear from our guests! Thank you for taking the time to post your review and let us know what a great experience you had staying with us. Please come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Laredo, Tx

Great hotel

Posted Jun 3, 2015
Close to resraurants and shops. Would recomend this hotel
Comment from Hotel Management
Jun 8, 2015 by HotelMgmt, Hotel Management
Your positive comments and recommendation are truly appreciated. Thank you for letting us know that you enjoyed the Houston Marriott Westchase 's close proximity to the area's many restaurants and shops. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2015
Great hotel and good breakfast buffet. Free breakfast was a plus. Bar had great staff and good food and drinks. Beds were comfortable
Comment from Hotel Management
Jun 8, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your comments regarding the Houston Marriott Westchase. We were pleased to learn that you greatly enjoyed the breakfast, the staff and the bed in your room. It was a pleasure to have you here and hope that you will return soon.
3 out of 5
by A verified traveler

Posted May 2, 2015
Demand TV did not work. Engineering cam t room couldn't fix it.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
Thank you for alerting us to the difficulties you encountered during your recent stay with us. We are truly sorry to hear that despite the best efforts of our engineers, the problem remained. We will be looking into the matter further so that this will not be an issue in the future. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Marriott Westchase -great hotel

Posted Apr 27, 2015
Pros: location
Cons: gift shop open during day
Location: lots of energy companies close by...reasonable close to Memorial City Mall
despite big storm where hotel lost power 3 hrs on Sat morning, staff did great job...somehow we got coffee and one elevtor working....10th floor up and down no problem.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
Thank you for your wonderful review of the Houston Marriott Westchase. It makes us all very happy to know that you enjoyed your stay despite the storm and the minor inconveniences it caused. We hope that the next time you are visiting Houston, you will allow us the pleasure of welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

The hotel

Posted Apr 24, 2015
The facilities at the hotel are excellent. Another patron's vehicle alarm set off. I couldnt sleep and informed the staff of the problem. The hotel management is awesome.
Comment from Hotel Management
Apr 27, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your feedback regarding your stay at the Houston Marriott Westchase. We are truly flattered that you considered our facilities at the hotel to be excellent and greatly appreciate your gracious praise for our management team. We hope to have the pleasure of welcoming you back soon.