Fridge, microwave, stovetop, coffee/tea maker

Reviews of Siegel Select Houston

Siegel Select Houston
15313 Gulf Freeway Harris, Houston, TX

Reviews

5.8
Rating 10 - Excellent. 29 out of 134 reviews" "
Rating 8 - Good. 23 out of 134 reviews" "
Rating 6 - Okay. 23 out of 134 reviews" "
Rating 4 - Poor. 21 out of 134 reviews" "
Rating 2 - Terrible. 38 out of 134 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Nastiest hotel on the face of the Earth
loud all night, water in bath won't shut off, gnats everywhere. I don't mean a few gnats, ALOT of gnats. coffee pot didn't work, room stunk of mildew. Just out right nasty. DO NOT Stay here
Stayed 1 night in Mar 2022
Response from Brand Experience Team on Jun 30, 2022
Hi James, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

2/10 Terrible

Bharadwaj

Disliked: Staff & service, amenities, property conditions & facilities
Lots of roaches, cockroaches, smelly rooms, not c cleaned rooms, poorly maintained rooms, missing locks on front doors, missing TV remotes, burned off lights in rooms and many more.
Stayed 7 nights in Dec 2021
Response from Brand Experience Team on Mar 3, 2022
Hi Traveler, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on Mar 3, 2022
Hi Tracy, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

6/10 Okay

Kim

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Buffalo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infested
Room had a bad smell to it. Later in the night I was awakened by lots of roches on the floor and furniture. Packed right up and left.
Stayed 2 nights in Oct 2021

4/10 Poor

Misty

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When booking this trip the pictures of this property is much different than the actual appearance of the hotel. Rooms, amenities, etc all very different from initial description. There was roaches in our room (dead & alive). The bed was stained on both mattresses, toilet & shower not cleaned, and broken furniture throughout the room. It was a nightmare. The receptionist was 30 min late to open the lobby but was nice enough to refund our stay. Wouldn't recommend to a single person.
Stayed 3 nights in Oct 2021

4/10 Poor

Ram

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1960’s amenities Need upgrades desperately Everything was shabby and run down in the room
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Huge roach infestation
Stayed 1 night in Aug 2021

10/10 Excellent

Taranvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator which smelled of urine, alcohol and smoke. Requested 1st floor for handicap which was not provided. 2nd floor room not near elevator. Disabled vehicles on property. Room had an odor and didn't appear sanitary. Nothing felt safe about the place and it wasn't clean.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Nancy Y. on Jul 14, 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel to ANYONE. I would also not recommend using a third party booking site like Expedia. We did not stay in this hotel for either of the two nights that we booked it for. It was disgusting. There were bugs on the walls, on the floor, and on the bed. Two bugs fell on my hand as I opened the door. We stayed at a different hotel. I have called Expedia and the hotel many times and they are not giving me a refund even though we did not stay either nights. I would not recommend this hotel or this booking website to anyone unless you want to be out $200 and have bugs crawling on you while you sleep.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were a lot of bugs in my room. I mean, a lot. I came back late (around midnight) and my sheets were how I left them, which is fine, but it gave a chance for roaches and sliver fish to get into the tangled folds, instead of the made bed I walked into, only allowing said bugs to glance the top, making them far harder see and easier to scatter when the lights turned on. That’s right, this place was gross enough for me to consider which way the bugs could have been diverted from my sheets, as the bright side. Stay away.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Folks, not worth saving the few dollars that you save by going there. Despite other people claiming they all had roaches everywhere I did not but although quiet
Stayed 2 nights in Apr 2021

10/10 Excellent

Marilyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean it was quiet clean not too crowded rooms were clean linens were clean everything was nice
Stayed 1 night in Feb 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches, filth, and suspect people
Cockroaches everywhere. Why is hotels.com even allowing these roach motels on there site. This place was nasty. Cabinets didn’t close, everything filthy, cockroaches everywhere, bed had stains, police patrolling outside, crackheads live here and sit outside. Save yourself the money. Do not get a room here.
Stayed 2 nights in Dec 2020
Response from Brand Experience Team on Jan 13, 2021
Hi Christopher, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Verified traveler

Stayed 3 nights in Oct 2020
Response from Brand Experience Team on Nov 4, 2020
Greetings Traveler, We are sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Verified traveler

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
My room was infested with roaches, the air conditioner would randomly stop working correctly, and the smell of cigarettes would waft through the walls from the neighboring rooms. It was cheap and quiet but I won’t stay here again
Stayed 3 nights in Oct 2020
Response from Brand Experience Team on Oct 21, 2020
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience Denise L. #Team6

4/10 Poor

Jim, Los Angeles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was infested with cockroaches, the phone didn't work and two light fixtures had no light bulbs. The mattress was worn out and the bed covers included sheets with burn holes and a flimsy blanket. Also, they stagger the housekeeping schedule and the room was not cleaned daily. Very disappointing...
Stayed 5 nights in Oct 2020
Response from Brand Experience Team on Oct 21, 2020
Greetings Jim, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience Denise L. #Team6

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Kin, Houston

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service they need to do better. Will not be back at all
Stayed 3 nights in Aug 2020
Response from Brand Experience Team on Oct 21, 2020
Greetings Kin, We are sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020
Response from Brand Experience Team on Oct 21, 2020
Greetings Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Denise L. #Team6

10/10 Excellent

Skye

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Gross
The room had roaches
Stayed 2 nights in Aug 2020
Response from Brand Experience Team on Oct 21, 2020
Greetings Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of pests very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience Denise L. #Team6

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Jonas

Liked: Staff & service
Disliked: Cleanliness
Roaches
My stay was ok but I noticed roaches in the bathroom
Stayed 1 night in Aug 2020

6/10 Okay

Kyle

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a reservation and when I showed up to check in the front desk was closed. So I had to get another hotel room at a different hotel.
Stayed 1 night in Aug 2020

10/10 Excellent

Trae, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price. I will definitely Visit again
Stayed 1 night in Jul 2020

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Wasn’t worth the little bit of money I saved
The first room they gave me the TV didn’t work the second room had a little bit of a musty smell to it not bad but still the bedsheets were old had like a little cotton balls like they were just worn out they need a new sheets the room was cool air condition worked real good the place was clean I kept getting like mosquito bites of my don’t know if they were I don’t think they were bedbugs but still something was biting me and not all the time but I was getting bit Nobody at the desk early in the morning
Stayed 5 nights in Jul 2020

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The deposit for the room wow four times more every time u pay
Stayed 1 night in Jul 2020

4/10 Poor

jessica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
I asked for a queen bed. The bed in the room was a full. The comforter had cogarette burns in it and the tv was going in and out.
Stayed 4 nights in Jul 2020

4/10 Poor

Studio6, Clear lale

Liked: Staff & service
Disliked: Property conditions & facilities
I found two roaches in my room. Along with stained sheets and covers.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not clean and poor service
We found cockroaches, the floor was sticky and the beds hard as a rock. When we went up to the front desk for some help, they ignored us. Total thumbs down.
Stayed 2 nights in Jul 2020

2/10 Terrible

Breanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

DeRon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled like pee and crackheads everywhere
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sink was full of roaches. The staff had blames us of having pets. Where we dont even own a pet. Over all the clea
Stayed 2 nights in Jun 2020

10/10 Excellent

nioshondra

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

India

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The location was good. The room was dirty. The beds were okay.
Stayed 4 nights in Apr 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and great shower.and very nice staff. I was very pleased.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the close proximity to everything but did not like the fact that they fixed the bathtub to be a shower only. I love taking baths at the end of the day.
Stayed 8 nights in Mar 2020