Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from sugar land, texas

Peace of Mind Returned

Posted Aug 18, 2014
I've stayed in hotels from New York to Australia. from now on, all experiences are going to e compared to this one. Normally, when I travel, I plan weeks in advance. I was forced out of my apartment due to a malfunction (too gruesome to share) and had to find an hotel within the hour. I was in such a rush, I didn't remember to pack a shaving razor. (Plus, my toothbrush was under water...) The staff was courteous and kind; helpful with the reservations, directions driving there, and everything else I threw at them (the ice bucket's lid snapped off by accident). the room was immaculate. The shower was spotless and perfectly tempered, through the entire 45 minute shower. amazing!
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Nice Hotel In Sugar Land

Posted Aug 18, 2014
Pros: Great location, once you know how to find it. Great staff. Great breakfast.
Location: Close to great restaurants, Whole Foods. Lovely area to walk.
The first night our AC was not working - too hot to sleep. Went to front desk next day and they fixed it within 2 hours. The maintenance guy admitted to us that he had hooked up the wrong wires the day before :(
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice location, close to restaurants & wholefoods

Posted Aug 5, 2014
Staffs very friendly And accomodating. We're able to check in early
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Tx

Posted Aug 5, 2014
Very comfortable! Arrived late evening. A little difficult to figure out how to get there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Great experience we will absolutely stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
Great location and breakfast in the morning was a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shreveport, La

Posted Jul 9, 2014
Staff was nice, food was good, beds were soft. I spent two nights, three days at the hotel and I could have stayed longer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2014
New hotel. Nice rooms. Stayed for one night and would stay here again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jun 1, 2014
The Hyatt Place in Sugar Land provided exceptional service and ideal location to stay. The rooms are clean, quiet, comfortable, and spacious, all for a reasonable price. It's a 5 minute drive to Sugarland city hall and shopping district.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

great hotel lots of rude guests

Posted May 31, 2014 on Hotels.com
Everything about the hotel itself was wonderful! This particular weekend there happened to be some very disrespectful guests staying there that kind of ruined the get away.