Ratings based on 458 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

A quick overnight

Posted Dec 24, 2014
There is some construction going on in the lobby. The staff is polite yhr breakfast area was not clearly defined definitively a good place for the purpose of out stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay

Posted Dec 15, 2014
Pros: Close to the airport
Cons: We were happy.
For some reason I made a reservation for a wrong day. It was for a Friday we needed it for Sat. Dee was very gracious and made it possible for me to have a room for that day. She was very understanding. Has a great personality. She did a great job for us. Thank you. .
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location shuttle to airport

Posted Dec 14, 2014
Loud slamming doors and children talking loudly in hall well past midnight
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport. Free shuttle. Quiet & clean

Posted Nov 28, 2014
A overnight layover made a few hours sleep attractive. Cost-effective solution.
2 out of 5
by A verified travelerfrom Portland

average hotel with bad service

Posted Nov 23, 2014
Pros: It was clean
Cons: Shuttle service, change the reception service and the manager
Location: a gas station and a Burger king
Hotel does not have a shuttle from the airport, and they lie when they tell you that they do. Personnel at the reception is young person that does not know have experience. Hotel does not have restaurant, just a vending machine in case you come in late and want to have something to eat. There are other good options near these hotel and cheaper.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aberdeen. Scotland

Nice hotel close to the airport

Posted Nov 22, 2014
I needed to be close to the airport and this was great. Good price and very good facilities. The room was very comfortable and the staff very helpful. I'll stay again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Trip

Posted Nov 19, 2014
Pros: It was very clean. The staff was also very nice.
Cons: Nothing
I arrived at the hotel early and asked if my room was ready. The gentlemen at the front desk no but to give him about an hour and he should have one for me. I observed him calling someone to have a room ready pretty fast. With in the hour I was told my room was ready. Now that was great service!! I look forward to staying there again.
4 out of 5
by A verified traveler

Nice hotel. TERRIBLE SHUTTLE EXPERIENCE.

Posted Nov 18, 2014
Cons: Shuttle service
When I went to catch the 6:30 shuttle in the lobby, the people waiting for the 5:30 shuttle were still waiting. They eventually had to call a cab for a ride to the airport. I waited a half hour, making the shuttle 45 minutes late for me, and had to call a cab also.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great night staff!

Posted Nov 17, 2014
Late night check in after flight was made quick and easy. Shuttle was very quick to and from airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good hotel. Close to Bush airport

Posted Nov 16, 2014
Pros: No disturbance from airplane noise from nearby Bush airport. Room was good with coffee maker and microwave. There was no food except for morning break
Cons: Not sure
Location: Food outlet was said to be 10 minutes walk away but didn't want to get lost and it was dark. Ordering food in was easy.
We had a lovely night's sleep. We did not make use of washing facilities but did make use of the business centre computer.