Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Broken AC controls

Posted Aug 1, 2014
The hotel is really nice but the AC controls were broken and it was freezing cold. I had to eventually disconnect the AC unit. Missed breakfast because it's gone by 9 am and I got there at 9:05, my fault.
2 out of 5
by A verified traveler

Reason for bad review

Posted May 19, 2014
Pros: Only that the room seemed clean
Cons: I've already expressed that.
I asked when checking in if room was on 1st floor since we had my 96 year old mother with us. She said no but had an elevator. She did ask if we would rather have 1st floor, but failed to tell me the room was not handicap equipped. My mother got in tub to take a shower with me in the bathroom with her. However, the safety treads were almost all gone from tub and consequently she slipped and fell before I could grab her. I informed the desk and told them I was not threatening them at all with a suit, but I felt they should be aware about the safety treads being gone. I also think they should be aware when informed you have a 96 yr old with you, automatically they should offer a handicap equipped room. They didn't even offer to reduce rate or refund it, which I think is pretty low.
5 out of 5
Recommended
for Personal Event
by Natalie

This traveler left a rating score only Posted May 15, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by JC from Fort Worth

Good deal

Posted May 12, 2014 on Hotels.com
Clean, comfortable and quiet. Just what was expected when I booked it.
3 out of 5
Recommended
for Personal Event
by IrisB from Dallas

It was an ok stay

Posted May 12, 2014 on Hotels.com
Hotel wasnt what I expected
5 out of 5
Recommended
for Families
by FlyNV from Irving, Texas

Easter Weekend

Posted Apr 28, 2014 on Hotels.com
Location, Location Location!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Posted Mar 19, 2014 on Hotels.com
Good
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2014 on Hotels.com
5 out of 5
Recommended
by family from dfw

weekend family trip

Posted Mar 16, 2014 on Hotels.com
Our family of 4 visited Houston last weekend. We have a friend in west Houston, and we were going to see NASA space center & Kemah boardwalk (southeast Houston). We looked at a map of Houston and figured Pasadena was kind if inbetween. The hotel was nice and hot breakfast was good. The told us they would have a crib ready, but when we checked in there was not one available. I would definitely recommend this hotel, but be advised, this part of Houston is all oil refineries. Had we known that, we would have just stayed in Clear Lake area.