Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel con Excelente ubicación

Posted Jul 26, 2015
Excelente atención e instalaciones. La alberca padrisima. A unos minutos del mall y excelente servicio de transporte
1 out of 5
by A verified traveler from McAllen, Texas

This hotel is horrible

Posted Jul 10, 2015
When we checked in the employee at the front desk advised that the breakfast was free etc., and explaining to us about checking out. Well The next morning we go get breakfast no one was there to greet us and advise is that breakfast was $21.00 a person so we sit down with our plates then a waitress comes and says can I see your room key so we give it to her and she says our total for breakfast was $45.00....wow this hotel is the worst I've stayed at numerous and this is the worst.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jul 6, 2015
Great place to stay, close to the galleria and downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from MS

Very nice!

Posted Jul 4, 2015
Pros: It was just comfortable.
Cons: Nothing
Location: The hotel is situated in the Galleria Area of SW Houston. Excellent shopping and everyone should try Kenny & Ziggies for a snack!
My room was very nice and very comfortable. The staff was also very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Jun 22, 2015
Great. Really enjoyed it and will be back.Enjoyed the breakfast and the bar and the front desk people were very professional.
3 out of 5
by A verified traveler from Dallas

Good location, then what?

Posted Jun 10, 2015
Pros: Stylish, clean, comfortable.
Cons: update the iron board, the one in my room smells.
Location: Near The Galleria and some other stores.
I spent three nights in this hotel, and overall it was pleasant. However, there some facts I need to point out so that people will be noticed before they make decision wether book this hotel. First, the outlook of the hotel is modern and stylish, but the room is kind of aged plus you don't get a lot of space in your room. Second, WIFI is not free. Yes, it is not. You will be charged ten dollars a day for wifi. I mean, really? What kind of hotel in this world do not have free WIFI. That is the most inconvenient fact I felt about the hotel. Third, the business center is not free. Right, even though they have two big screen Mac on the desk, you hardly see they are occupied because they charge you money for using it. You can print your boarding pass for free though. Last, I just fell 19 dollars for a self parking is a little too much for this location in this city. Be ware these and decide wether you are booking.
1 out of 5
by A verified traveler from New Orleans

Nice location but other than that horrible.

Posted May 26, 2015
The staff especially Tracy at the front desk was very rude. Be sure to read the fine print upon arrival there was an extra $50 a day deposit which was no where on the bill summary before hand. No free amenities such as parking, wifi, or breakfast. The only convnience was the location. If your looking for a budget friendly place this is not it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice place to stay

Posted May 25, 2015
Pros: everything
Cons: to have direct access to parking lot instead of walking all the way next building
Location: Nice located you have the most convenience stores and restaurants around it
Hotel really clean, quiet with style and comfort nice place to stay
4 out of 5
Recommended
for Families
by A verified traveler from Puebla (MEXICO)

A few hours without water

Posted May 25, 2015
Pros: Recommendation
Cons: Prevent noises are heard next room
Location: Good location. The 610 is a well-connected road.
Everything was fine but the penultimate day of our stay, there was no water in the bathroom for a few hours.
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Nice classy hotel.

Posted May 24, 2015
Very close to The Galleria. Parking is reasonable. Choice to valet or self park. Very inexpensive a night for parking. The rooms are nice and spacious with nice condiments. Great stay!