Ratings based on 1,016 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san Antonio

Very nice

Posted May 19, 2015
Wonderful hotel I hope to visit it again I had a good time
3 out of 5
by A verified travelerfrom Houston, Westside

Recent Stay

Posted May 19, 2015
No free WiFi, overpriced restaurant, lack of covered parking (heat and Rain). Hot tub and pool where not clean. Bathrooms have no fan so mirror steams up. Also two lamps in our room wouldn't work properly. I will not be staying here again. Positive is friendly staff and location was good to both Katy and downtown.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Okay mid-level hotel

Posted May 18, 2015
Pros: The lobby was nice.
Location: Close to IKEA and 20 minutes from the Galleria
Overall, I'd say this hotel was adequate and better than an economy hotel (ex. Comfort Inn, Hampton Inn...). I was really aggravated by the hidden fees. When I checked in, my credit card was charged the room rate and fees but also $50/day deposit for "incidentals," which was not a fee listed in the Expedia hotel information page. The front desk agent argued with me about the deposit and would not remove it despite the fact that the Omni website states that deposits for incidental are only required for guests paying with cash or debit card. The hotel room itself had more premium bedding and furnishings than a typical mid-level hotel. The room could have been cleaner, there were hairs along the side of the box spring and the bathroom looked minimally cleaned between guests. The mattress was better than those offered at economy hotels but it was still not soft and plush enough to be very comfortable. Bring ear plugs if interstate noise bothers you. You can hear the interstate fairly well if your room is in view of the interstate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans, LA

Excellent service, beautiful hotel

Posted May 18, 2015
Pros: Great staff, great room
Location: The location was good for me.
My experience was great, from check in to check out. The rooms were clean, & the hotel amenities were great. The staff was helpful and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
The hotel was very nice. The pond and fish in the atrium are quite impressive.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Pros: The maids were extremely courteous.
Cons: it can use a more updated decor.
Location: Its located very far from most places.
I was in Houston for a quick work trip and stayed at this hotel. The staff was very attentive and courteous. For some reason, I thought I had made the reservation at the Omni near the Galleria, but it seems as though I had made a mistake when choosing this location. It's a bit too far from the centric areas and most definitely from the areas I needed to go. I found myself driving too much the entire weekend. The lobby is very cool with in-door ponds and gardens. It also caters to weddings, banquets and big events, so every time I would go through the lobby to go to my room, I encountered big crowds attending these private events. Despite the rooms being comfortable and the hotel having a resort like environment, its not my favorite. It's too far and too busy with other events which may not have anything to do with its guest. However, its great to stay f you are attending one of these private events.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom longview tx

Posted May 9, 2015
Very nice hotel and the view is SPECTACULAR loved every MOMENT OF MY STAY
5 out of 5
Recommended
for Everyone
by A verified traveler

Buen precio, Buen hotel

Posted May 6, 2015
Pros: literalmente todo, las habitaciones, los espacios de esparcimiento, el restaurante, el bar, el gimnasio, la alberca etc.
Cons: tal vez con servicio de traslados
Location: el lugar esta en una zona muy tranquila y de fácil acceso o rutas a diferentes lugares
Pase tres días en este hotel y la estancia fue muy placentera
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Vacation

Posted May 6, 2015
Very nice place to stay. Staff was nice problems were solved quickly. Bed comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

Very nice all-around facility.

Posted May 5, 2015
Pros: The staff treated us very well and appeared genuine with their desire to help.
Cons: The gym is small.
Location: The hotel was chosen by our son as it was close to his in-laws, north of the city.
We we're greeted with smiles from a helpful staff. The lobby area was spacious, clean, and the fish were an added visual bonus. Room service was on time.