Ratings based on 879 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Great conference venue.

Posted Jan 17, 2015
Comfortable meeting rooms. Professional IT and friendly wait staff. Spacious, pleasant venue. Lunch for 150 and dinner for 75 was exceptionally good and served on time. What a refreshingly well- run meeting! And the front desk attendant sent a hand-written card with snacks to my room - I loved the personal touch. Fantastic experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2015
Everything was great. I always stay here when in Houston on business.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth TX

Great hotel near Galleria

Posted Jan 6, 2015
Beautiful hotel and very comfortable rooms. Thought we were going to end up spending an arm and a leg to stay at this hotel but instead we paid less than $200 for what felt like a five-star resort!
3 out of 5
by A verified travelerfrom Livingston, Texas

Posted Dec 31, 2014
Pros: Spacious room
Cons: restroom
Location: great
The restroom was a little outdated for a 4 star. The room was spacious and clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fayetteville, AR

Nice hotel close to galleria

Posted Dec 31, 2014
The hotel was very nice. Beds were a little uncomfortable and small.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Dec 31, 2014
Nice hotel. Close to the galleria. Provided a roll away on request for free.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel... terrible room

Posted Dec 15, 2014
Cons: Noise reduction
Location: Near the Galleria area. Plenty of shopping around here.
During our stay there was plenty of noise through the night, and noise early in the morning. It was tough to sleep, and so loud. The hotel itself is really nice, and the people were friendly, but I would not stay in the same room or in the 2nd floor again, or in the same side as the night club.
2 out of 5
by A verified traveler

Posted Dec 8, 2014
Guess were loud and never asked to be quiet. Leaf blower was running around the pool at 8 AM on a Saturday morning for about an hour and a half to two hours.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the Galleria area

Posted Dec 2, 2014
Great staff and well maintained property, but their parking garage is not ready yet and there was a pretty long walk from the neighboring parking garage. Doing this walk with a broken elevator and being on the 4th floor of the garage means a fairly significant inconvenience. Hotel should provide security for the guests in the garage.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 1, 2014
Pros: Concierge and shuttle
Cons: Looks a little tired
Location: Galleria, Downtown iceskating and space centre
Concierge very good, Did not get a chance to use all the facilities but looked very good. Shuttle within 3 mile radius very useful extra.