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Reviews of Oxford Inn and Suites - NASA

2 out of 5
Oxford Inn and Suites - NASA
915 W Nasa Rd 1, Webster, TX

Reviews

6.4
Rating 10 - Excellent. 91 out of 546 reviews" "
Rating 8 - Good. 154 out of 546 reviews" "
Rating 6 - Okay. 140 out of 546 reviews" "
Rating 4 - Poor. 72 out of 546 reviews" "
Rating 2 - Terrible. 89 out of 546 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ladarryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Ricky

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent
Not the best location. I had someone stalk me... dont walk to gas station at night. Pretty comfortable inside room though. Long hairs in shower... other than that, good price. Just be aware of surroundings.
Stayed 1 night in Mar 2020
Response from Dev on Mar 11, 2020
Respected Guest Thank You for staying with us @Oxford Inn NASA, We have noted your review point by point and will definitely share yours comment with our staff , A customer satisfaction is all that matters first, We always try our customer to be satisfied with what they paid for please give us a chance and come back to see us again. Best Regards!

8/10 Good

Bryanna

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and over all nice small suite for the price. Property was nice and quite
Stayed 2 nights in Feb 2020
Response from Krinal on Mar 3, 2020
Respected Guest Thank You for staying with us @ Oxford Inn NASA, we are glad to known that you found everything nice and clean , We always want our customer to be satisfied for what they paid for, Thank You again and come back to see us again. Best Regards!

8/10 Good

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridge could be cooler plugs didn’t work and one roach in 220
Stayed 2 nights in Feb 2020
Response from Krinal on Mar 3, 2020
Respected Alesha Thank You for staying with us @Oxford Inn NASA, We apologize from the bottom of our heart please give us a chance and come back to see us again on your next trip to Houston. Best Regards!

2/10 Terrible

Serafina, Texas City, Tx

Traveled with partner
Disliked: Property conditions & facilities
Upon arrival the property appeared clean and well kept. The room was nice. When I woke up the next morning the room wa full roaches all sizes. I guess it's true you get what you pay for.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay. A+
Rooms are 9 out of 10 clean. Beads are always clean. Staff is super attentive.
Stayed 1 night in Jan 2020
Response from Krinal on Mar 3, 2020
Respected Guest Thank You for staying with us @ Oxford Inn NASA Thank You for taking the time to rating & reviewing us, We are glad that you found everything clean and also that you found our staff attentive will definitely share your comments with them. Best Regards!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it didn't smell like crack like a similarly priced motel in san antonio
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice small place
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They did not have our reservation. Said we needed to call expedia and we said do you have a room? They said yes and we were like well can we have one? I don't know why it was a challenge.Maybe they were really tired.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASA superb stay
Staff was great....room very nicely appointed...clean...comfy soft but firm and comfortable mattress
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well maintained. Staff could have been slightly more helpful
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2019

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return when needed!
Very quite! Very clean room, bathtub, and pool! Very kind, courteous, and attentive staff!
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
This is a budget property. Decent value for price paid. Room was spacious and comfortable, but the floor needs adequate cleaning. Everything else seemed to be clean.
Stayed 1 night in Oct 2019

2/10 Terrible

William, Houston

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and quiet. clean pool area. poorly stocked breakfast.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Diane

Traveled with group
Disliked: Cleanliness
Webster
Helpful staff, good location for NASA, need of a refurb. Breakfast was limited.
Stayed 2 nights in Oct 2019

8/10 Good

M CESAR, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within 5 minutes from NASA
The location of this hotel is great as it is within 5 minutes from NASA and 10-15 minutes from Kemah. You can also reach Galveston in about 45 minutes. The only downside I found was breakfast as it could be a bit improved to extend selection of options. Staff was friendly and accommodating. I would definitely stay here again.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free wifi. Good attention and the price was very nice
Stayed 3 nights in Sep 2019

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personal was very nice
Stayed 1 night in Sep 2019

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Was a bit hesitant reading the mixed reviews, but was very surprised how clean and comfortable the rooms are. It was quiet at night and the parking lot well lit. There is a Waffle House right next to the hotel. It's a easy 30 minute drive to Galveston. There is so much available within just a few minute drive as well, restaurants, shopping, movie theater and other fun stuff. Will defiently be back, the check in guy was awesome......check out swas a different person and she wasn't as nice but still ok to deal with. The only down side was breakfast but that's it.
Stayed 2 nights in Sep 2019

8/10 Good

KatBurt, Lubbock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to be able to go to League City, Friendswood, and Pearland!!! And a wonderful restaurant close by, The Waffle House!!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
My stay was good. Restful and comfortable, clean
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I've ever stayed in my 63 year old life & I travel alot. Very expensive/over priced to began with. Nasty worn down area & rooms were WORSE.
Stayed 1 night in Aug 2019
Response from Front Office on Aug 26, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bethany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Front Office on Aug 26, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Front Office on Aug 20, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Front Office on Aug 14, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Front Office on Aug 7, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Resereve
Customer service man had a negative attitude. Pool was dirty. Beds were super uncomfortable. Restroom had pubic hairs allover. AC took too long to cool. I am glad it was only a one night stay. I dont like when people say you get what you pay for, that has nothing to do with cleanliness of the room.
Stayed 1 night in Jul 2019
Response from Front Office on Aug 6, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Front Office on Aug 6, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jackie

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe, rude stuff, moldy smell on rooms. Stay away from this place
Stayed 1 night in Aug 2019
Response from Front Office on Aug 5, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Felisha

Liked: Cleanliness, room comfort
The first guy I had to deal with was very nice but the other guy we had to deal with the rest of our stay was extremely rude and disrespectful! The rooms were very clean and the bed were extremely soft and comfortable. As for the area of the motel the first night was a light crazy but for the most part it’s a okay area.
Stayed 3 nights in Jul 2019
Response from Front Office on Aug 2, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine no problems convince towhere we were going
Stayed 1 night in Jul 2019
Response from Front Office on Jul 29, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was green, could not smell the chorine in the pool, used bathroom towel on the door of the bathroom, someone else’s hair & dried soap bar on the wall of the bathroom plus ants. One of my children was bitten by ants by staying in this hotel.
Stayed 2 nights in Jul 2019
Response from Front Office on Jul 29, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Its ok i had stayed here before and i stayed two nights this time
Stayed 1 night in Jul 2019
Response from Front Office on Jul 29, 2019
Thanks for staying with us. We appreciate your feedback!