Ratings based on 23 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hotel ReviewPosted Nov 8, 2013
Pros: Room was large. Free breakfast.
Cons: TV reception needs improvement. Also, need another person to handle front desk and drive van, cannot be the same person.
Location: Nothing near by, it is along main highway so need a car if you want to do anything.
No regular shuttle service to/from airport, have to call. Hotel is a little farther away from airport than I desired. No place that you can walk to and eat. Tried to use vending machine to get some food, but it wouldn't take a five dollar bill, desk didn't have any one dollar bills to change the five I had so out of luck for food. Room was ok but basic, no kleenexes in holder. TV reception is terrible. In the morning, had an 8:30 scheduled for airport. Lady driving van was also the only front desk clerk on duty. She got back from a run to the airport about 8:40, then checked me out and we left for airport so leave yourself plenty of time to be later than planned. Breakfast was ok with biscuits, gravy, sausage, no eggs. Can make a waffle. Had juice, fruit, coffee. cereal etc. Overall at best a 2 and 1/2 hotel for the price.
for Everyoneby A verified traveler
nice hotel close to the airportPosted Oct 7, 2013
Location: Very convenient
I loved it! Staff is very friendly and the room was very comfortable
for Business Travelersby Matt
Posted Sep 12, 2013 on Hotels.com
for Overnight Stay Before Destinationby Joe from K
Staff Highly UntrainedPosted Sep 10, 2013 on Hotels.com
Hotel room was fine except the bathroom, but it was the hotel staff that blew me away. They were so untrained. The lady at the front desk argued with me, saying that I needed to pay more because the deal rate at hotels.com was too low! I told her I booked it with hotels.com and would not give her more money and that it was paid in full. I think she finally got so angry and confused that she just gave me a room key and we walked away. I got a "last minute" 40% off! It took 2 people 10 minutes to figure out how to check me in and make a room key. Wow...
for Personal Eventby Lewis family from Houston
Posted Sep 10, 2013 on Hotels.com
My fiance, my son and I stayed one night and the only problem we had was every time you move in the bed the head board on the wall makes very loud noise on both beds. The water smelt horrible...
for Everyoneby Wray
Our StayPosted May 9, 2013
Pros: Convenient to airport, friendly night clerk.
Cons: Better grade furniture. It is servicable, no frills.
Location: Location near airport, night clerk directed us to a very good cafe,that was good but too far unless you had transportation.
Very average room; clean, decent bed, TV, bath, coffee pot. Fine for a one night,no frills stop over between flights.
Recommendedby Sergio from Charlotte
Ok STAY...!!!Posted Mar 24, 2013 on Hotels.com
Ok for the price / location / service
for Business Travelersby A verified traveler
Posted Mar 17, 2013 on Hotels.com
for Everyoneby chuck from texas
HorriblePosted Feb 19, 2013
Cons: noise from lobby
room smelled musty, bed was hard. stayed 2 nights no new towels or trash emptied. Most staff joking and loud with customers in lobby early morning. no regard for those still sleeping
Not AgainPosted Feb 19, 2013 on Hotels.com
The hotel room was great for the price but the service was horrible. When I got there the desk clerk was in jeans and a t-shirt while a lady that I found out later was the manager was sitting on the couch playing on a laptop and not once made an attempt to assist me. On hotels.com the check out time said 12pm the next day the manager said it was 11am because the hotel was booked up. No apologize for the inconvience or anything. All I have to say is the hotel is nice but management needs a lot of work, no customer service