Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
86% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, MD

Helpful, friendly staff

Posted Dec 12, 2014
Pros: Free coffee in lobby; drequent security patrols.
Cons: Occasionally some supply was not replenished, but that's minor and readily fixed.
Location: Westheimer/Richmond exit off Sam Houston expressway (S). Food and convenience store in easy walking distance, nearly everything within a short drive.
Has become my preferred hotel for Houston trips. Convenient location for my needs, and less than an hoiur's drive to almost any place in Houston.
Comment from Hotel Management
Dec 20, 2014 by Jon, Hotel Management
Good Evening Doug, We knew we could win your business! Thank you! We appreciate that you allowed us to earn your business through hard work and a great staff. We look forward to your visit with us, as we think you’ll be delighted with our new high-speed wi-fi. Now you can finish what you need to do faster, and have more time to rest and relax. Thanks again, Jon B.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice for short stay

Posted Nov 27, 2014
Pros: I like that the rooms do not have carpet. Carpet really affects my allergies.
Cons: It appears to have been recently remodeled...
Location: IHOP is next to the hotel...walking over was nice
I only stayed one night on a business trip. It was very clean and comfortable.
Comment from Hotel Management
Dec 7, 2014 by Jon, Hotel Management
Thanks James, We're happy that you enjoyed your stay with us, and took a moment to let us know. Our location is perfect for our business travelers. We offer free wireless connection so you can stay in touch with your work. There are numerous restaurants and shopping area very close to our location, so you won't have to venture far after a long days work. Our business travelers appreciate our location being close to the Sam Houston Parkway, which allows them to travel to all area of the city within minutes! Thanks again, and we'll see you soon, Jon B.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

location is excellent, priced competitively

Posted Nov 22, 2014
when one pays for a room one expects everything to work. simple maintenance of light bulbs being in the fixtures, a clean well maintained tub, and there should be no stains on the towels or sheets. ever heard of Clorox.
Comment from Hotel Management
Dec 6, 2014 by Jon, Hotel Management
We appreciate your feedback. Our guests are the heartbeat of what we do, and we have listened. New linens have been ordered.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, MD

Reasonable rate, friendly service, convenient loc.

Posted Oct 17, 2014
Pros: Imitation hardwood floors are easy to keep clean, especially with pets. I appreciated the pet-friendly policy but didn't use it.
Cons: Rear parking lot access gate was kept closed; would have saved a few minutes several times had it been open. Wireless Internet was sometimes inop.
Location: Just west of Loop 8, north of Richmond, in middle of west side of Houston. Coin-op laundry a few blocks away, walkable conv. shop, restaurants, UHaul
This was my home base for over two weeks, and staff was very helpful. One day the Gerber toilet tank suddenly overflowed, but staff mopped up and repaired it right away. (Otherwise the Gerber unit was the best I'd ever seen!) A lot of renovations were under weigh. I plan to stay there again soon.
Comment from Hotel Management
Oct 25, 2014 by Jon, Hotel Management
Welcome to the Red Roof Inn Westchase family. One of the great things about staying with us is that we're always here for you to answer any questions or address any concerns. Thanks for staying with us and we look forward to seeing you again very soon, Jon B.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 17, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Jon, Hotel Management
Thanks for staying with us. Let us know what we can do to earn 5-stars!
5 out of 5
Recommended
for Business Travelers
by Dantfrom Augusta

Good deal

Posted Aug 30, 2014 on Hotels.com
Clean, quiet, comfortable and pleasant staff.
Comment from Hotel Management
Nov 8, 2014 by Jon, Hotel Management
Thanks so much for staying with us. We appreciate it! See you soon.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 23, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Jon, Hotel Management
We're here for you. Let us know what we can do to make your stay more enjoyable in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 22, 2014 on Hotels.com
Nice hotel. Nice stay. Excellent service by staff
Comment from Hotel Management
Nov 1, 2014 by Jon, Hotel Management
Thanks for staying with us! We hope you enjoyed our pool during your stay along with our coffee bar and free wi-fi! See you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom copperas cove, texas

By the West Texas Medical Center

Posted Aug 16, 2014
This place was close to the hospital where my daughter was having surgery. We checked in late. The young man at the desk very friendly and got us checked in quickly. I also notice they had security in site. It was very comfortable and very clean.
Comment from Hotel Management
Aug 30, 2014 by Jon, Hotel Management
Thanks for visiting us, welcome! We appreciate you taking a few momment to tell us about your stay. We offer a clean, quiet, comfortable room at a reasonable price. We're only momment from the medical center thanks to the Sam Houston just outside our driveway. Thanks again, and we'll see you soon!
2 out of 5
Recommended
for Business Travelers
by 손준형from 서울

가격대비 Good

Posted Aug 3, 2014 on Hotels.com
불편하고 조금은 지저분함.
Comment from Hotel Management
Oct 11, 2014 by Jon, Hotel Management
Thanks for staying with us. Let us know if there's anything you would like to see us improve on. See you soon,