Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, TX

Good stay this time...

Posted Mar 30, 2015
The only thing I would suggest is to change the carpet to tile...has a sour smell to it. Staff were all friendly and did their job well.
Comment from Hotel Management
Apr 2, 2015 by Olga, Hotel Management
Thank you so much for taking the time to let us know about your stay with us. We hope you let the front desk know about the carpet to make sure we shampoo it. Yes, our staff is awesome and they await your next visit!
5 out of 5
Recommended
for Business Travelers
by johnfrom Traveler

A gem of a place

Posted Jan 1, 2015 on Hotels.com
One of our best hotels in 2014. We hope to make this hotel a favorite in 2015. Hotel staff were friendly and professional; special recognition to day manager and Tina (evening guest concierge).
Comment from Hotel Management
Mar 14, 2015 by Olga, Hotel Management
We are so thrilled that we were your best Hotel in 2014 and are even more excited that you are giving us the opportunity to be that again in 2015! Thank you so much for taking the time to let us know about your experience with us! We will definitely recognize the ladies you mentioned, they are one of our best! Please come back soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Nice Place

Posted Dec 22, 2014
I have stayed here many times over the past few years. Room is clean and spacious. The price is very good considering how big the room is. Good free breakfast and evening snack. I'll be going back soon.
Comment from Hotel Management
Dec 30, 2014 by Olga, Hotel Management
We were so glad to have you back, thank you so much for taking the time to let us know how well you enjoyed your stay. Can’t wait to see you again!
3 out of 5
Recommended
for Families
by Arneshiafrom Shreveport Louisiana

no return

Posted Dec 9, 2014 on Hotels.com
not to happy....the pic for online was different then when we arrived & seen our room....it said fireplace... but none :(... want b coming back
Comment from Hotel Management
Feb 28, 2015 by Olga, Hotel Management
Thank you so much for letting us know about your stay. We do apologize that you weren’t happy and was expecting to have a fireplace in your room. Our check in time is 3:00pm, it gives us time to clean the rooms since check out is at 12:00pm so when you arrived at 11:00am and your room type was not available, you had told us it would be ok to put you in another room. We hope you come back and give us an opportunity to accommodate you as you would like.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Torreon, Coah Mexico

Cozy Stay

Posted Dec 6, 2014
Pros: Everything. We have been here several time and is has been always the same feeling.
Cons: Everything iis Ok
Location: Perfect Location. It´s easy to get there and a lot of good stuff near by
We felt like home during our stay at the hotel. The only thing missed was the Christmas Tree
Comment from Hotel Management
Dec 29, 2014 by Olga, Hotel Management
You should have been here a few days later, the Christmas tree was up and beautiful! Thanks so much for letting us know how you enjoyed your stay, we can't wait to have you back.
5 out of 5
Recommended
for Business Travelers
by Donald

This traveler left a rating score only Posted Nov 20, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by Toui

This traveler left a rating score only Posted Nov 11, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2014
Excellent staff Breakfast was good. Evening menu could be improved a bit.
Comment from Hotel Management
Oct 22, 2014 by Olga, Hotel Management
Thank you so much for your feedback and letting us know your thoughts on our evening menu. We try to have a wide range of options throughout the week and please everyone's pallets but understand that is not always going to happen. We are constantly looking for new ideas and cuisines so next time you come to visit, we would love to hear your thoughts. Hope to see you soon!
4 out of 5
Recommended
for Getaway With Friends
by Michaelfrom Dallas, TX

Nice, clean room.

Posted Oct 8, 2014 on Hotels.com
Clean & Comfortable.
Comment from Hotel Management
Jan 3, 2015 by Olga, Hotel Management
Thank you for your comments, please come back soon and let us make it a 5 Star experience!
4 out of 5
Recommended
for Business Travelers
by Joe

Posted Aug 14, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Olga, Hotel Management
Thank you for the 4 Stars!!!