Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
The Hotel is fine but old feeling. They have updated the hotel but I am over 6 feet and the shower head is at 6 feet. Also everything seem squeezed in the room. They did not have simple things like a corkscrew in the room. Also they did not have mini bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 30, 2015
Nice staff, rooms, and the food is great. Would def stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted Mar 30, 2015
Hotel was very nice and the view was great! I do recommend this hotel to anyone traveling to houston.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view of Galleria

Posted Mar 7, 2015
I wish the hotel had a microwave and fridge in the rooms but the view from the 15th floor was really nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shops & restaurants

Posted Mar 4, 2015
Pros: Location & Confort
Cons: Check in
Location: Near Galleria, center of shopping and restaurants
Disappointed with check in process, did not acknowledge my Expedia status.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Great location and asthetic appeal! For the rate and comfort, you can't beat it in that area
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Very nice.close to Galleria.Excelent Restaurant

Posted Feb 23, 2015
Pros: Price,location,rooms
Location: Close to Galleria
I will come back to the Hotel,I will recomend it to my family,the Restaurant is very good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Very nice hotel and great staff

Posted Feb 19, 2015
Pros: Great staff and facilities.
Cons: Move it closer to downtown. LOL
I was in town for a convention in downtown Houston. This hotel is in the Galleria area which was the closest I could get. There was convention-sponsored shuttle and regular taxi service so getting to and from the convention was possible although expensive. The Galleria area has many good restaurants and is a good place to stay if you don't mind the commute. At the last minute I needed a notary for some time-sensitive documents and the hotel's concierge was a notary. He took care of the documents and got them out via FedEx for me. Nice buffet breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stopover before cruising...

Posted Feb 18, 2015
Pros: Amenities - concierge welcoming staff, service, etc.
Location: Located close the the Galleria - shopping, museums, fine dining, etc.
The Royal Sonesta was meant to be just a place to spend the night on the way to a bigger vacation - a cruise - but it turned out to be a very pleasant experience for us! The entire staff was very nice and helpful with anything we asked about or for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very fancy

Posted Feb 16, 2015
The hotel was very nice.The staff wouldn't bring me a knife or a bottle opener which was not good.other than that I had a great experience