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Reviews of Scottish Inn & Suites Baytown

2 out of 5
Scottish Inn & Suites Baytown
6802 Garth Rd, Baytown, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 115 out of 250 reviews" "
Rating 8 - Good. 65 out of 250 reviews" "
Rating 6 - Okay. 30 out of 250 reviews" "
Rating 4 - Poor. 12 out of 250 reviews" "
Rating 2 - Terrible. 28 out of 250 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my initial review, I've seen significant changes. That says they consider feedback from guest. Overnight guy is always helpful and fantastic. The day crew could be just a little more a pleasant but overall great improvements!
Stayed 1 night in Apr 2024

2/10 Terrible

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jody

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and stained. People outside were extremely noisy all night long.
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great owner
Stayed 3 nights in Feb 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jose on Feb 26, 2024
Hello sorry to say but you guy didn't want to pay extra money. And nothing is freeman thanks you

10/10 Excellent

Hendrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Stayed 5 nights in Jan 2024

10/10 Excellent

Anna

Stayed 3 nights in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and to my surprise, at this price they cleaned my room everyday. They do not have any breakfast though claimed both on Expedia and on street. Not sure why, thus a 3 star. It is not a big deal as there are some good brunch nearby.
Stayed 3 nights in Dec 2023

8/10 Good

Bertha

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Jason

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Hilton

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
The rooms were suppose to be non smoking but you could clearly smell the smoke stench in the room. As well as burnt marks from the cigarettes on the bed sheets. Thank goodness the manager moved us to another room.
Stayed 1 night in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
That they do give monthly rates for guest that stay longer/ monthly b better on guest pay
Stayed 1 night in Nov 2023

10/10 Excellent

Elliot

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that it was very clean and quiet . I didn’t like when I checked in the front desk offered smoking or not smoking, I chose not smoking and finished my check in and walked out the door. Then I realized my cousin does smoke and I went back in and wanted smoking and t went back in and he said no smoking room and did it with his hands. I felt like he was lazy and didn’t want to redo the paper work. It was cold outside and she had to go outside to smoke just cause a lazy man didn’t want to change the paperwork.
Stayed 1 night in Nov 2023

10/10 Excellent

Anna

Stayed 4 nights in Nov 2023

8/10 Good

Brooke

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Abdullai

Liked: Cleanliness, amenities, property conditions & facilities
They don’t clean ur room daily
Stayed 3 nights in Nov 2023

8/10 Good

Hilton

Nothing's perfect
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

4/10 Poor

Alysia

Dfr4
Stayed 1 night in Oct 2023

2/10 Terrible

Kayla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I was there for 20 hours and couldn't watch TV
Stayed 1 night in Oct 2023
Response from Pet on Oct 25, 2023
Hello sorry to hear but when weather is bad... like windy, rainy then satellite signal getting lost and on your TV it was error message saying ( due to bad weather signal lost). So this is not hotel problems. Thanks you

6/10 Okay

Martin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was nice and clean. The staff were friend. The proposed amenities are where I had a problem. I was considering hotels that offered breakfast specifically because I didn’t want the added time and expense of going somewhere or ordering in. This property based on its price, proximity, and “amenities” were what I decided to go with. When we attempted to get “breakfast” our first morning there all that was provided were stale snack cakes. No actual breakfast of any kind. I have no issues with the property itself and for the price I was satisfied. I just have an issue with an amenity being listed that was inaccurate.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mickey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My wife and I were here on business for 2 nights. We loved it so much we booked another 2 nights. New bed sheets and clean room everytime we got back. HIGHLY RECOMMEND. No rip rap here. The fine folks up front make sure of that.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beds were very comfortable.
Stayed 1 night in Oct 2023

2/10 Terrible

Lance

Business traveler
Disliked: Staff & service
Owner called my room at 10:15PM for their mistake!
Unprofessional owners who only care about their appearance and their cars. The wife of the owner told me she didn’t need my card after checking back in it was on file. The man then calls me at 10:15 at night when I’ve worked all day and woke me up only to tell me to come down to pay after his wife screwed up! So they woke me up for their mistake then he was rude and said it wasn’t his fault! Complete arrogance and I literally mean they are flaunting their wealth and they all drive 100k over the top luxury cars! Even their kids it’s ridiculous. These are not working class people they are entitled people who could care less about the people who are paying their bills for their absurd vehicles. Ride, disingenuous, and smug. I’ve always stayed here and after this incident I never will again and if I were you I wouldn’t either! Worst experience ever and the rudest I’ve ever been treated
Stayed 3 nights in Oct 2023
Response from Pet on Oct 15, 2023
Hello your reservation was made but it's was hotel collect payment and you didn't paid anything so hotel employees have rights to contact you and collect payment and you was trying to stay free with is not possible so please check your reservation one more time and see what it's said on hotel collect payment and do not try to make any hotel employees fooled and get free stay. Thanks you

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Tony

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Celik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was really good, comfy!
Stayed 2 nights in Aug 2023

6/10 Okay

ELIZABETH

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Lecia

Liked: Cleanliness, amenities, property conditions & facilities
Property don’t allow you get a room after midnight even though you have purchased your room online and it says you can check in at anytime
Stayed 1 night in Jul 2023

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
Summer 2023
The stay was nice, the pillows were flat, the sheets had burn marks from previous tenants, the pool was small yet clean, the breakfast was just wrapped honey buns and doughnut packages to go nothing like cereal or pancakes. Saved me a trip to the corner store I guess for snacks however not a real breakfast. Cameras all over the place which is nice security. The office staff like to be observant of the surroundings so dont worry there is always a pair of eyes watching you. No smoking room was nice however I stayed next to management so there was a strong odor of curry coming in the vents from them cooking at home. The unit was little dirty however overall clean. The tub drain did not work so no bubble bath and the shower head worked great. Enough pressure to knock off all the dead skin and then some.
Stayed 2 nights in Jul 2023

4/10 Poor

Krystal

Stayed 1 night in Jul 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. Staff was friendly. Good coffee. Great value for price.
Stayed 4 nights in Jun 2023

10/10 Excellent

Taunya

Stayed 2 nights in May 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Karen
Great place to stay. Safe and clean
Stayed 1 night in May 2023
Response from Hotel Support on May 19, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Scottish Inn & Suites - Baytown, TX. Sincerely, Hotel Management

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hotel Support on May 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Scottish Inn & Suites - Baytown, TX. Sincerely, Hotel Management

8/10 Good

Destiny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, daily room cleaning, lots of things to do in the area.
Stayed 14 nights in Apr 2023
Response from Hotel Support on May 15, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Scottish Inn & Suites - Baytown, TX. Sincerely, Hotel Management

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Our stay was great. We were there for a concert so it was convenient to the location. Very clean and updated. Had no issues with anyone. The area was quiet and felt safe.
Stayed 3 nights in Apr 2023
Response from Hotel Support on Apr 26, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Scottish Inn & Suites - Baytown, TX. Sincerely, Hotel Management