Ratings based on 574 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Brandon, VT
Beautiful hotel..Great staffPosted Mar 25, 2015
Pros: The room was very nice with everything you need to be comfortable. The staff was great!
Location: Visiting and touring Houston. Very close to the airport for your travel needs.
We were only there for one night but if I was visiting in that area again I would stay there. Very nice hotel and a warm, friendly, fun staff.
by A verified travelerfrom New Jersey
Hotel does not offer a continental breakfast.Posted Mar 10, 2015
Pros: No much.
Cons: See my comments above.
Location: I was on work so I did not go anywhere except the CVS down the road.
The housekeeping is not great. They do not whip down the table tops in the room. They do not whip down the sink. I had the same toothpaste streak for 5 days. I ran out of shampoo in the little bottles and they did not replace t for a few days. They only gave you one little bottle of the body lotion and never replaced it. The room did not have a micro wave. You had to go to the laundry room to use a micro wave. No indoor pool. The windows not facing the main entrance were dirty. The was a work chair in the room and that was it. It did not even have arms on the chair. So if you do not like to watch TV in bed you had to sit on the work chair. I called the front desk and they never answered the hone or called back. When checking out they did not ask me how my stay was. The price for the room was way too high for what you got. I never would go here again.
for Everyoneby A verified travelerfrom melbourne, australia
Great hotel close to airport. Linen didn't fit bedPosted Mar 10, 2015
Great hotel close to airport with free shuttle service. Nice decor. Good pool and restaurants. Sheets didn't fit bed very well so bedding slipped around a fair bit exposing mattress.
for Business Travelersby A verified traveler
excellent for a one night stayPosted Mar 4, 2015
The room was pleasant and clean. The shuttle bus was timely and efficient. Could have used a continental breakfast in the morning.
for Business Travelersby A verified travelerfrom Fort Lauderdale, FL
Almost like newPosted Feb 26, 2015
Pros: Clean, large room, near airport
Great job remodeling the lobby, restaurant, bar and meeting areas. Looks great - like a brand new building.
for Everyoneby A verified travelerfrom tucson, az
WOWPosted Feb 19, 2015
Fantastic hotel. Would highly recommend it. Great food, staff, room and area!!!!
for Business Travelersby A verified travelerfrom Ontario, Canada
Ideal airport hotelPosted Feb 17, 2015
Pros: This hotel far exceeded my needs while remaining in my budget. I had dinner in the lounge and enjoyed it.
Cons: The bathroom seemed a bit dated, but was very clean.
Location: From the hotel to the car rental return is a very short, straight drive with gas stations along the way for final fuel-up.
I used this hotel as a place to sleep before an early flight and was looking for basic shelter. Unfortunately, I did not use any of the other amenities, so can not comment.I would certainly recommend this spot.
for Everyoneby A verified travelerfrom ontario
Reasonable ratesPosted Feb 17, 2015
Close to the airport, regularly scheduled shuttles made waiting time to a minimum, nice restaraunt, helpful staff.
for Everyoneby A verified travelerfrom Fortrose, Highlands of Scotland
Good to relax after a 15 hour journeyPosted Feb 17, 2015
Pros: Beside Bush airport in Houston
Cons: Can't think
Location: Not applicable
Came off the flight from London. Found the hotel transport just outside the terminal building as promised. Had a good snack meal in the lobby bar. Good club room and breakfast in the Club Lounge was excellent.
for Business Travelersby A verified traveler
Walls are paper thin.Posted Feb 11, 2015
Pros: The staff at the front desk were helpful.
Cons: The TV didn't work but they got a technician up right away and after 10 minutes he had it working again.
Location: It was by the airport which was the best thing about the location.
The big problem was that it was Super Bowl Sunday. I arrived at the hotel about 7:00 and the drunks staggard back to their room starting about 11 and continue to party until 2:00 a.m. Which was bad enough but then the room next to me they started puking at 5:00 first her and then he started puking at 5:40 - the only reason this reflects on the hotel is that I could hear everything crystal clear, from the fights at 1:00 a.m. to the puking at 5.