Front desk agent was very rude when I asked about a floor fan for the room. I requested one when I made the reservation, as well as to be put on a high floor ( away from street noise), no fan , and of course they put me on the 3rd floor right next to the Freeway ! Toilet ran continuously when you flushed it, A/C barely worked, and I reserved a KING ROOM, and got a room with 2 queen beds !!! Unbelievable