Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Shuttle needs clarification

Posted Feb 12, 2015 on Hotels.com
It was an overnight stay due to a cancelled flight. One suggestion is to indicate when a local airport shuttle service without name of hotel on the vehicle will provide the service. Luckily we had local phone service to call the hotel which informed us of the shuttle service name.
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Families
by A verified traveler

Would stay again.

Posted Feb 9, 2015 on Hotels.com
The hotel was new and rooms were very clean and comfortable. Would definitely stay here again.
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Couples
by Jeremyfrom Houston

Great for the price

Posted Feb 7, 2015 on Hotels.com
Nice
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Nice for an overnight

Posted Jan 10, 2015
Has a shuttle, staff were nice, room was clean and there were a few gas food outlets close if you are hungry. My only complaint is that the vending machine on my floor was not yet hooked up and the main floor was out of bottled water and had no juice option.
Comment from Hotel Management
Mar 12, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
3 out of 5
Recommended
for Families
by Ximenafrom Ecuador

no tan bien

Posted Jan 8, 2015 on Hotels.com
En realidad llegamos a las 4 am y la habitación estaba congelada, hacía tanto frío que no pude cerrar los ojos por el frío. Luego se les olvidó llamarnos para despertar, por suerte puso mi alarma.
Comment from Hotel Management
Mar 21, 2015 by Maria Bejarano, Hotel Management
Dear Ximena Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Families
by Junellefrom Garrison tx

Excellent night before flight

Posted Dec 27, 2014 on Hotels.com
Excellent hotel close to airport for morning flight
Comment from Hotel Management
Mar 21, 2015 by Maria Bejarano, Hotel Management
Dear Junelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Personal Event
by Elizabeth

Posted Dec 23, 2014 on Hotels.com
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
Dear Elizabeth We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Airport Hotel

Posted Dec 22, 2014
Pros: Freundliches Personal, saubere Zimmer, kostenloses Internet und Fruehstueck
Cons: Airport Shuttle koennte etwas schneller sein. Wir haben bei 2 Aufenthalten jeweils mehr als 30 min gewartet.
Location: Das Hotel liegt in der Naehe des Flughafens. Es gibt keine Sehenswuerdigkeiten in unmittelbarer Naehen lediglich einige Schnellrestaurants (Laufnaehe)
Wir brauchten ein Hotel in der Naehe des Houston Airports (IAH), fuer eine Uebernachtung zwischen zwei Fluegen. Das Hotel ist sauber, modern, mit ordentlichem Fruehstueck (US-style). Das Hotel bietet einen kostenlosen Airport Shuttle. Es liegt ausserhalb der Stadt und liegt sicherlich nicht ideal fuer einen Besuch des Stadtzentrums.
Comment from Hotel Management
Mar 12, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Couples
by A verified travelerfrom australia

Great location

Posted Oct 31, 2014
Pros: Airport shuttle, location near restaurant, room size and cleanliness and breakfast.
Cons: Nothing
Location: Good location.
This was a terrific hotel for our purposes. Great shuttle service from and to the airport. Rooms large and clean. Breakfast plentiful and staff very helpful. Nearby food outlets convenient. Would recommend.
Comment from Hotel Management
Mar 12, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Room

Posted Oct 24, 2014 on Hotels.com
Everything was and good hotel
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites