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There where bed bugs in my bed and the manger did nothing about it
Ashley
Stayed 2 nights in Mar 2024
Response from Nimesh on Mar 21, 2024
Sorry for any inconvenience but just getting hold of manager
4/10 Poor
Shametria
Traveled with family and small children
Mar 18, 2024
Disliked: Property conditions & facilities
Air conditioner sounded like a motorcycle the first night and the fridge didnt work so i couldn't store my breastmilk, it took a new worker to come in the next morning and give us a new room since the employee that night wasn't helpful. Breakfast didnt have any options or meat and the waffle machine didn't work, the only options were 2 cereals or muffins and toast. (The employee who was there the morning after checkin was helpful though)
We had a misunderstanding & miscommunication but it was made right with an apology and accountability. They are nice and understanding people. I recommend this stay. Great stay if you have children.
Felicity
Response from Nimesh on Feb 8, 2024
Thank you for cooperation and understanding. And sharing your experience
Bad experience the customer service was terrible the manager was very rude.
We booked this hotel cuz on line it said we were able to use the hot tub and breakfast we’ll not true hot was closed and the coffee machine was not working nothing was like they mentioned on line the room smell
2:46 PM
edgar
Stayed 5 nights in Jan 2024
Response from Nimesh on Feb 3, 2024
Exterior Spa is seasonal which is mentioned and also upon investigating found out you were looking for free upgrade too suite room. Still sorry for any inconvenience
The bed sheets wasn’t clean and it oooke slime they hadn't been changed in a month there are nasty stains on the wall. It smelt bad. I extra sheets or towels. One of the workers came outside and asked if I could send some money through cash app.
Roxanne
Stayed 1 night in Nov 2023
Response from Nimesh on Nov 21, 2023
Sorry for any inconvenience but will investigate the issue
Hotel rooms/front office/hallways were dirty and stained and looked like they never have been cleaned. Sheets and bedding had blood stains and cigarette burn holes. Smoke alarm was removed and hallway and room smelled of marijuana. Front desk was out of pillows?? And eventually and rudely knocked and brought 1 single pillow.
Stains and bad smells in the bathroom and main room. Room was right next to the meet room and the morning we stayed, a very large loud group of people used it for music and were very loud and rude at 9am.
Do not recommend this place. House keeping does not change sheets which explains the disgusting smell/stains we found when we got there. Owner/manager was rude and the entire place felt sketchy. Breakfast was a complete joke. Only had minimal cereal and one waffle machine. Do not expect to actually have a decent “free breakfast” here
It a place to sleep the lobby is outdayed the bussiness computer is slow and the carpet is nasty dirty makes for the whole experience a disappointment but if you just nned a place to sleep and dont mind the appearance factor for the price its ok i guess
Verified traveler
Stayed 1 night in Oct 2023
Response from Nimesh on Oct 31, 2023
Sorry for any inconvenience
10/10 Excellent
Dion
Oct 30, 2023
Dion
Stayed 1 night in Oct 2023
Response from Nimesh on Oct 31, 2023
Thank you for feedback
10/10 Excellent
Destiny
Traveled with family and small children, Traveled with family