Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

One Night Stay in Stafford.

Posted Jul 1, 2014
The check in process was good. The receptionist desk manager was nice. However, we requested a NON smoking room. And we got a NON smoking room. BUT, someone smoked in this room and it smelled terrible. I called the front desk to ask for an ionizer machine, and surprisingly, they did not have one. The smoke alarm beeped all night long, battery dying I suppose. I reset it by standing on the bed and using a coat hanger to touch it, but it kept going off and repeating every 2 mins with a loud chirp. maddening. The Toilet was leaking from the flush lever, never in my life have I seen that. The appearance of the bathroom needs work and a good cleaning too. It looked and felt dirty. The mattress was very cheap and needs to be replaced, it offers little support and we both awoke with lower back pain. ouch. The rooms desk was nice, and the lighting worked as its supposed to. Breakfast was ok and enough to get you going for the day. The housekeeping staff ignored the do not disturb sign placed in the key slot at 10am, removed it used her access key and walked right in on my wife and I. I had also requested a 1pm late checkout earlier in the evening the night before, but staff was not privy to that info. The housekeeping person did not speak english and could not understand us telling her we were checking out at 1pm
5 out of 5
Recommended
for Everyone
by Mr. T and Wife from Texas

Quiet and nice experience

Posted Jun 17, 2014
Pros: Everything!
Cons: Nothing for me. Suited our needs.
Location: F.Y.I. Hotel is located next to business park, so no shopping or eateries within walking distance. But these options are available within a quick driv
This was a overnight getaway with my wife and we had plans in Sugarland area. Did not want to drive an hr. late night back home so we booked this hotel. Comfortable spacious room with GOOD bed, fridge and microwave. Staff was friendly and breakfast was better then expected.
2 out of 5
Recommended
for Business Travelers
by travelman from USA

Smelly Room / Poor internet

Posted Jun 14, 2014 on Hotels.com
My first room smelled badly. The desk transferred me to another room that was somewhat better. The wireless internet connection was very poor. I was unable to stay connected for more than a few minutes at a time. Signal strength would drop to zero. After several hours to problem appeared to correct itself.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Adequate, but not 4-5 Stars

Posted Jun 10, 2014 on Hotels.com
Adequate for an overnight stay, but not 4-5 stars. 2.5 star rating better reflects the quality and features.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

awesome!!!

Posted Jun 5, 2014 on Hotels.com
My husband was very happy with the service, plus complementary Breakfast.. Rooms where clean and not smelly ;)
5 out of 5
Recommended
for Personal Event
by Ron from McAllen, Texas

Close to freeways. Easy on and off.

Posted Jun 2, 2014 on Hotels.com
In a very quite section of town. Front desk personnel were very friendly and helpful. Breakfast had many hot choices.
4 out of 5
Recommended
for Everyone
by roger from mcallen texas

Close to everything.

Posted May 25, 2014
Pros: How convenient it is to 59.
Very Convenient location. Nice restaurants within a mile. I was traveling to hobby airport. Made it there in less than 30 minutes.
5 out of 5
Recommended
for Business Travelers
by Dennis from Boulder

Fantastic staff and excellent hotel

Posted May 24, 2014 on Hotels.com
Very pleasant front desk staff....we arrived late so it was nice to have a person that was very helpful. Rooms and hotel look new....free breakfast was better than anything I have had in a long time. Short drive to plenty of restaurants
5 out of 5
Recommended
by Jamie Joiner from Fort Worth, TX

Overall Very Nice

Posted May 23, 2014 on Hotels.com
We were very comfortable. The bed was amazingly comfortable. We would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 20, 2014 on Hotels.com