Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good B&B

Posted Apr 27, 2014
Excellent night & good breakfast nice staff, good location nice transfortation, nice store
4 out of 5
Recommended
by Rich from Louisiana

Nice but Uncomfortable

Posted Apr 8, 2014 on Hotels.com
The hotel was very clean and nice. The beds had full size pillows which was nice but the mattress was quite uncomfortable. Extremely firm! Like sleeping on the floor.
3 out of 5
Recommended
for Business Travelers
by Wayne from Dallas

Posted Apr 6, 2014 on Hotels.com
Disappointment for the money spent.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 6, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Geo from New York

Would stay here again

Posted Apr 1, 2014 on Hotels.com
location is great. close to galleria and to main avenue where all the stores and restaurants are.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 1, 2014 on Hotels.com
3 out of 5
by A verified traveler

Good Location, But Outdated

Posted Mar 30, 2014
Pros: Location, full-size refrigerator
Cons: Updating amenities, soundproofing walls, floors and ceilings.
Location: Galleria - nicely located.
The hotel is right next to the Galleria and is conveniently located, but the hotel (previously a Staybridge Suites Hotel) was built on the cheap; thin walls and even thinner ceilings. I felt lucky to be in an end room, so I only had "neighbors" above and to one side of me. Unfortunately, it sounded like a herd of elephants was staying above me - their footsteps echoing like someone beating a drum. It was impossible to sleep until my neighbors in the room above me settled in for the night. The room was fairly large, but outdated. I was surprised to find the TV was one of the old glass tube models. I didn't realize how spoiled I was by HD LCD or LED TVs. The hotel didn't have a restaurant, nor did they have menus from or recommendations of nearby restaurants; you are just on your own to figure it out.
1 out of 5
Recommended
for Business Travelers
by Tom from Calgary

Overpriced, dated and no hot water

Posted Mar 29, 2014 on Hotels.com
I wouldn't stay here if it wasn't so convenient for my business trips.
1 out of 5
Recommended
for Families
by A verified traveler

I paid how much?

Posted Mar 28, 2014 on Hotels.com
Very worn and run down, especially given the price compared to others nearby.
4 out of 5
Recommended
for Everyone
by aPOLONIO from VENEZUELA

GREAT HOTEL, NEAR TO EVERYTHING

Posted Mar 27, 2014
Pros: THE AOUSIDE BUILDING
Cons: THE GROUND FROM THE EVEVATOR, CARPET
Location: PERFECT LOCATION
IF WAS WONDERFULL I LIKE EVERYTHING IN THE HOTEL