Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good B&B

Posted Apr 27, 2014
Excellent night & good breakfast nice staff, good location nice transfortation, nice store
3 out of 5
by A verified traveler

Good Location, But Outdated

Posted Mar 30, 2014
Pros: Location, full-size refrigerator
Cons: Updating amenities, soundproofing walls, floors and ceilings.
Location: Galleria - nicely located.
The hotel is right next to the Galleria and is conveniently located, but the hotel (previously a Staybridge Suites Hotel) was built on the cheap; thin walls and even thinner ceilings. I felt lucky to be in an end room, so I only had "neighbors" above and to one side of me. Unfortunately, it sounded like a herd of elephants was staying above me - their footsteps echoing like someone beating a drum. It was impossible to sleep until my neighbors in the room above me settled in for the night. The room was fairly large, but outdated. I was surprised to find the TV was one of the old glass tube models. I didn't realize how spoiled I was by HD LCD or LED TVs. The hotel didn't have a restaurant, nor did they have menus from or recommendations of nearby restaurants; you are just on your own to figure it out.
4 out of 5
Recommended
for Everyone
by aPOLONIO from VENEZUELA

GREAT HOTEL, NEAR TO EVERYTHING

Posted Mar 27, 2014
Pros: THE AOUSIDE BUILDING
Cons: THE GROUND FROM THE EVEVATOR, CARPET
Location: PERFECT LOCATION
IF WAS WONDERFULL I LIKE EVERYTHING IN THE HOTEL
4 out of 5
Recommended
for Everyone
by Donovan from Arlington, TX

Great stay! Great value, walk to Galleria.

Posted Mar 24, 2014
Pros: Friendly staff, eager to help. Great facility, great value.
Location: Great restaurants across the street and even more near the galleria. Lots of shopping, eating, and other entertainment just minutes away. Great area!
We booked through Expedia for a recent trip for a volleyball tournament at the Houston Convention center. The staff was very friendly and very helpful. We asked for additional pillows blankets and towels and had them within 5 minutes. Check in was a breeze, felt like they were very well prepared. Beautiful outside. Very nice on the inside for this price point. Room met our needs very well. Would definitely stay there again. We walked to dinner and shopping at the Galleria. Got to the convention center in about 15 minutes. Would definitely recommend it and would definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great value close to gallaria.

Posted Mar 21, 2014
Great value . Staff was very helpful and nice. Good breakfast . Very clean .
2 out of 5
by A verified traveler from Arlington, TX

Hotel walking distance to galleria

Posted Mar 17, 2014
I was very disappointed with the hotel. The hallway had a distinct smell along with smell in the bathroom in our room. The hotel was old, tear in leather chair, lights not working. I was not impressed at all.
4 out of 5
Recommended
for Everyone
by Karisa from Del Rio, TX

Highly recommended

Posted Mar 13, 2014
Pros: clean, comfortable, great breakfast
Location: A block away from the Galleria
Great hotel, great breakfast. We will definitely stay again when we come to next year's Women of Faith conference
4 out of 5
Recommended
for Everyone
by MARJORIE from PANAMA

Nice and economic hotel in Houston TX

Posted Mar 12, 2014
Pros: expedia
Cons: I am used to a very soft bed and the bed of my room was too firm for me, but it was not that bad. I slept very well.
Location: This hotel is near the Galleria Mall, super convenient location.
This is a nice hotel. They provide a very complete breakfast free of charge. The parking is also free of charge and they provide wifi services also free of charge. I liked this hotel and will recommend it to my friends and family. The rooms come with a small kitchen, so you can cook or use the refrigerator.
4 out of 5
Recommended
for Everyone
by Nelson from Los Angeles

Nice Hotel, Nice area

Posted Mar 4, 2014
Pros: breakfast, room good size
Cons: shower had hairs on the tub
Location: mall, park
employees were nice. Good breakfast. Enough parking-free
4 out of 5
Recommended
for Everyone
by A verified traveler

Sonesta ES

Posted Mar 3, 2014
It was clean and I would visit again. The location was convenient for my transportation and meetings.