Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, clean, comfortable, friendly staff!

Posted Jul 23, 2015
This is a great hotel, nice pool and outdoor splash area for the kids, fitness center is adequate, breakfast is good and fresh, little bar is open in the evenings...can't say enough, I always stay here when in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plainview, tx

Brand new, but hard to find!

Posted Jul 20, 2015
Everything about this hotel was wonderful except for the location! The heavy forest makes it hard to see of the interstate and it doesn't help that the sign is blocked. We used a cab twice and each time our can got lost because he couldn't find it. My friends that were joining me also had a hard time finding it.
Comment from Hotel Management
Jul 22, 2015 by Jeanne In Sales, Hotel Management
Hi Patrick! So glad you found us! Now you know we are a "hidden treasure" in the woods! Our lush forest in front of the hotel helps our guests enjoy The Woodlands and the thick forest at the entrance is great to relax and experience the natural beauty of the area. Thank you for letting me know that we can improve our directions for our visitors. I sincerely hope you find us again soon! Thank you for your business and patience! Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Fantastic hotel with a five star feel!

Posted Jun 16, 2015
While I travel for business with some frequency, I stayed at the Springhill Suites in The Woodlands with my daughter who was in a wedding. The friendly staff went above and beyond to make our stay perfect! The room was quiet, immaculate, and spacious suite with the best mattress I would purchase for my own home. Clearly, the owners invest in their property and their employees because it had the feel of a brand new hotel. Prior to arriving, I was concerned about our safety because it is off 45. By day two, the area was great and everyone from the bartender to the front office manager Kim knew us by name, I extended our stay and extra day. I would recommend this Marriot hotel to anyone looking for a relaxing, full service hotel with an astonishing rate!
Comment from Hotel Management
Jun 30, 2015 by Jeanne In Sales, Hotel Management
Howdy to Dallas, Texas! Thank you very much for staying with us for a great wedding weekend with your daughter! I love hearing that our staff was friendly and went above and beyond to make sure your visit was perfect! We take pride in getting to know our guests needs, to make sure you have an enjoyable stay. Many thanks for your business and your kind words! Hope you come back again when you can stay longer! Thank you, Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Better than Most!

Posted Jun 16, 2015
Pros: Location, cleanliness, comfort and excellent staff.
Cons: Perhaps the breakfast options.
Location: Shopping, dining, business. Near highway, easy access.
Having relied solely upon Expedia reviews when choosing this hotel, I was pleasantly surprised to find it was even better than expected. Exceptionally clean, comfortable and convenient. Very well-trained, friendly and professional staff. Plenty of amenities to accommodate business and personal stays. Near shopping and dining, yet tucked nicely into a quiet space.
Comment from Hotel Management
Jun 30, 2015 by Jeanne In Sales, Hotel Management
Hi Seattle, WA! We love surprising our guests with exceptionally clean convenient guest rooms and friendly well-trained service! Thank you very much for choosing SpringHill Suites The Woodlands for your recent stay! I hope you visit us again, every time you are in the area! Thank you for your business and kind words! Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

The staff was extremely helpful.

Posted Jun 9, 2015
We love Springhill Suites. The facility is new and very comfortable. We love the layout of the rooms. The breakfast, which is included, has many options and is well maintained throughout the morning. The front desk staff was very accomodating and went out of the way to help us with a reservation problem we had (our fault -- not theirs). This hotel is a very good value.
Comment from Hotel Management
Jun 15, 2015 by Jeanne In Sales, Hotel Management
Hi There from Baton Rouge, LA! We love hearing that our staff was able to help you with your reservations and that you had an enjoyable stay! I hope you come back to stay with us each time you visit The Woodlands! We'll have breakfast ready for you! Thank you for your business! Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler

Now this is a nice reasonable price hotel.

Posted Jun 9, 2015
Pros: Super clean and modern plus has a restaurant and bar.
Cons: A better choice of cable channels would have been nice.
Location: It is kinda hidden away and you have to know how to access the front
Pleased with my choice, very pleased. I like having two different sinks in two different rooms for the bath room since there was no sink by the microwave.
Comment from Hotel Management
Jun 15, 2015 by Jeanne In Sales, Hotel Management
Hi There! Just wanted to Thank You very much for staying with us and sharing your kind words about SpringHill Suites The Woodlands! Several of our guests enjoy the split bathroom concept. I hope you come back to visit us again, each time you visit The Woodlands! Thank you very much for your business! Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

We will be back

Posted May 11, 2015
Exactly what we expected and very helpful staff. That's all we needed!
Comment from Hotel Management
May 18, 2015 by Jeanne In Sales, Hotel Management
Hi Dylan! Thank you very much for staying with us recently! It's great knowing we were exactly what you expected and all that you needed! I hope you come back to stay with us again soon! Thank you for your business! Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Posted May 5, 2015
Wonderful. Best place I've stayed in. Ruined me for anywhere else. Only issue was matress on couch a little thin to sleep on for an adult. Needed more cushioning
Comment from Hotel Management
May 7, 2015 by Jeanne In Sales, Hotel Management
Hi there S! Thank you for your wonderful comments and recent stay with us! This means that you will come back and visit us often, each time you visit The Woodlands! Thank you for letting us know about the pull out sofas. We appreciate all of our guest feedback to provide great stays for future visitors. Many Thanks for your business! Jeanne In Sales, SpringHill Suites The Woodlands
5 out of 5
Recommended
for Everyone
by A verified traveler

Instalaciones nuevas y tiene muchas comodidades.

Posted May 5, 2015
Pros: Sus instalaciones y ubicación.
Cons: Los desayunos con más variedad de comida.
Location: Compras y en mi caso familiares.
Los cuartos son amplios y tiene todos los servicios: gimnasio, alberca. Hay centros comerciales a corta distancia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Quito Ecuador

Excelent hotel for business and families

Posted May 5, 2015
Excellent People at the front desk very kind and helpfull Rooms very clean Good breakfast I recommend this hotel for everybody
Comment from Hotel Management
May 7, 2015 by Jeanne In Sales, Hotel Management
Hi Claudia! Thank you for your recent stay and excellent review of our hotel! Our front desk team loves hearing that they provided kind and helpful service! I hope you and your family come back and visit us often. Thank you for your business! Jeanne In Sales, SpringHill Suites The Woodlands