Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
55% of guests recommend
2.5 Room cleanliness
2.6 Service & staff
2.6 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by Frank from Houston

Posted May 30, 2014
Location: Lots of restaurants and shopping nearby.
Basic accommodations in Westchase area of West Houston. Room was adequate and clean. Because it a long-stay hotel, there are a lot of people milling around the parking lot and outside rooms. This was not a problem for me, but could worry some patrons.
1 out of 5
by A verified traveler

Dirty, Worn, and Scary

Posted May 10, 2014
Pros: Nothing.
Cons: Everything.
Location: It was close to Whole Foods and they were very nice to me.
Avoid this place. Just take my word on this It looks like an episode of Cops waiting to happen. In a dodgey area. The room was dirty -- so dirty that my bare feet looked like I had walked down the street dirty. I checked out early and they don't seem to know how to do that.
2 out of 5
by jay from texas


Posted Apr 16, 2014
Pros: nothing
Cons: everything
Location: food
every room smelled like smoke, loud, tv didnt work
2 out of 5
by David from Dallas, TX

Very old and poorly maintained.

Posted Feb 3, 2014
Pros: Location was good for my purposes.
Cons: Make saure everything works before guests arrive.
The so-called "full Kitchen" had a fork, knife and spoon and 2plates and 2 cups/glasses.and no pots. The refrigerater did not work and one of the 2 burners on the stove did not work. There were better and less expensive hotels in the immediate area.
1 out of 5
for Business Travelers
by A verified traveler

Posted Jan 22, 2014 on Hotels.com
Horrible room, horrible service. The person in the front obtained my debit card information and robbed me $3,114.71! So upset with this hotel. The room was disgusting. Never staying there again.
1 out of 5
for Business Travelers
by Bq from tampa

Please clean

Posted Jan 20, 2014 on Hotels.com
First room have No phone. ..have to use my cell daily to hotel if need something. ...2nd found cockroaches in the kitchen sink. ..bathroom. ...I brought 1 home with me inside my suit case
5 out of 5
for Business Travelers
by ET Price from Waco, TX


Posted Dec 5, 2013 on Hotels.com
A very nice hotel! Most hotels, including Comfort Inn Suites, offer a sub-par heating & cooling system, i.e., a thru-the-wall system with a blower that runs all the time, making it drafty, and a thermostat that just goes from cold to warm in unmarked graduations. Although the Sun Suites is also thru-the-wall, it offers a real digital thermostat with real degree Farenheit settings. Above all, the blower or fan is automatic and it shuts off when the desired temperature is reached. Room amenities were also great; including an ironing board & iron and hair dryer (built-in) with a night light. Very comfortable. You can bet I will stay here again.
1 out of 5
for Business Travelers
by shad from houston

Posted Nov 24, 2013 on Hotels.com
Nothing was working right in the room. Bad quality
1 out of 5
for Business Travelers
by Jeffery Gifford from Austin TX

showed up no rooms

Posted Nov 22, 2013 on Hotels.com
Bad experience. I Made A Reservation And When I Arrived - No Rooms Available. Luckily I Walked Into Red Roof And Was Able To Get A Room. Please Confirm I Was Not Charged, And, I Still Get Credit For A NiteS Stay.
1 out of 5
by A verified traveler

Bad hotel

Posted Nov 21, 2013
Would not come back