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Reviews of Super 8 by Wyndham Houston Hobby Airport South

2 out of 5
Super 8 by Wyndham Houston Hobby Airport South
10130 Almeda Genoa Rd, Houston, TX

Reviews

7.4

Good

Rating 10 - Excellent. 159 out of 485 reviews" "
Rating 8 - Good. 152 out of 485 reviews" "
Rating 6 - Okay. 85 out of 485 reviews" "
Rating 4 - Poor. 39 out of 485 reviews" "
Rating 2 - Terrible. 50 out of 485 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and staff was nice
Stayed 2 nights in Mar 2024
Response from Management on Mar 26, 2024
Thank you for your time and feedback

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 15, 2024
Thank you for your time and feedback

6/10 Okay

SARAH

Not where i thought it was
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
It was our pleasure to have you stay at our hotel !

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2023
Response from Management. on Jan 16, 2024
Thank you for choosing our hotel and staying with us !

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this location (10130 Almeda Genoa Rd, Houston, TX 77075) for 22 days. This is not an expensive, luxury hotel. But, it truly earned my 5⭐️⭐️⭐️⭐️⭐️ rating. It is a very nice hotel. The office is small and simple but well tended to and the young men are courteousand friendly. The rooms are ample enough and well distributed. It is very well kept. Very, very clean. I did not have any cochroach troubles!!! No type of infestation or bugs of any sort. NONE at all. It is very clean. The bathroom is comfortable and clean. They give you enough towels of various sizes. You get daily change of towels. And I had my sheets changed every third day. You have 2 trash cans with extra bags to keep your room clean. I mention this because this helped me keep my room free of trash and bugs. There are 2 large trashcans next to the stairs to throw away your trash and keep your room clean. The cleaning lady, Martha, was super nice. Cleaned my room every day and vacuumed it daily. The exterior looks a little aged but very clean. 22 days is enough time to see things and I never saw any dirt or trash in the halls or parking lot. Loved the fact that it is really quiet and I never felt unsafe. On the contrary, that is the reason I ended up staying here longer. I hope this helps anyone decide. As a senior citizen these are important issues for me.
Stayed 4 nights in Oct 2023
Response from Management on Oct 24, 2023
Thank you so much for your time and feedback see you soon

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..,only staying one night but it’s SUPER QUIET
Stayed 1 night in Oct 2023
Response from Management on Oct 11, 2023
Thank you for your time and feedback

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
It was in an area close to the places i needed to go to.
Stayed 2 nights in Sep 2023
Response from Management on Sep 29, 2023
It was great having. You stay at our hotel and choosing us for your stay

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Sep 29, 2023
Than you so much for your time and feedback

8/10 Good

Delris

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I didn't like the fact the room has roaches. Roaches on the bed, the shower, the toilet seat, they are everywhere. This is sicken and disgusting, do something about it.
Stayed 3 nights in Aug 2023
Response from Management on Aug 21, 2023
Thank you for your time and feedback

4/10 Poor

Manuela

Liked: Staff & service
Disliked: Cleanliness
The towels were dirty
Stayed 1 night in Aug 2023
Response from Management on Aug 20, 2023
Thank you for your time and feedback

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bugs. a lot of bugs.
A lot of roaches, bed sheets were stained
Stayed 2 nights in Jul 2023
Response from Management on Jul 31, 2023
Thank you for your time and feedback

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was infested with roaches. Towels had stains on them.
Stayed 2 nights in Jul 2023
Response from Management on Jul 31, 2023
Thank you for your time and feedback

8/10 Good

GARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to my appointment. Great price.
Stayed 1 night in Jul 2023
Response from Management on Jul 31, 2023
Thank you for your time and feedback

10/10 Excellent

Charles

Stayed 1 night in Jul 2023
Response from Management on Jul 20, 2023
Thank you for your time and feedback

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people here are very kind. They worked with me when my flight got delayed and I missed the checkin period. This is a great option for people who are looking for a cheap place to stay.
Stayed 7 nights in Jul 2023
Response from Management on Jul 15, 2023
Thank you for your time and feedback

10/10 Excellent

Maranda

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Management on Jun 28, 2023
Thank you for your time and feedback

10/10 Excellent

Esther

Stayed 2 nights in Apr 2023
Response from Management on Jun 18, 2023
Thank you so much for your time and feedback

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
All was well. Great customer service
Stayed 1 night in Apr 2023
Response from Management on Apr 26, 2023
Kim, Thank you for your time and feedback

8/10 Good

Jermaine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on Apr 24, 2023
Jermaine ,Thank you for your time and feedback

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
friendly employees. clean room. no breakfast
Stayed 1 night in Mar 2023
Response from Management on Apr 3, 2023
Thank you so much for your time and feedback!

8/10 Good

Derrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on Feb 12, 2023
Thank you for choosing our hotel , it was great to host you and your staff !

8/10 Good

Lung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Management on Jul 6, 2022
Lung, Thank you for your feedback

10/10 Excellent

Raymundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very spacious
Stayed 1 night in Apr 2022
Response from Management on May 2, 2022
Thank you so much for your time and feedback

10/10 Excellent

Domonique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was idea for me thank you
Stayed 2 nights in Apr 2022
Response from Management on May 6, 2022
Thank you so much for your time and feedback

4/10 Poor

Katherine

Traveled with family and small children, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt expecting very much but i was grossed out by this place. But i was out of state so didnt have much of an options. The sheets smelled like that hadnt been cleaned. Pillows and sheets had blood stains and dark stains. There was white powder all over the place, and around the bed. I just laid the top blanket over it all and asked for another blanket that did smell clean. We were so tired coming back from an event super late. What little sleep we got wasnt very good. The remote didnt work with the tv, but luckily there was buttons on the tv. The bathroom had blood splatters up the wall. There wasnt a cup for the coffee maker in the room. And the coffe in the lobby tasted like water. There was only simple tea and original creamer. I was told when i was there that there would be no breakfast, which is why i chose this place. We would not have paid more money if i knew that. We would have gone with the cheaper option that didnt include breakfast. When we come back through i will not be using this place again
Stayed 1 night in Feb 2022

10/10 Excellent

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, room updated, great location
Stayed 2 nights in Jan 2022
Response from Management on Feb 3, 2022
Cynthia, Thank you so much for your kind comments and feedback ! We can’t wait to see you again soon

10/10 Excellent

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2022
Response from Management on Feb 2, 2022
Cynthia, Thank you for choosing us and giving us your time !

2/10 Terrible

Robelin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Management on Jan 11, 2022
Thank you for your time and feedback !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel, clean. The bathroom was clean. The pillows had a weird smell to them but overall it was a good clean hotel.
Stayed 2 nights in Nov 2021
Response from Management on Nov 30, 2021
Guest, Thank you for your time and stay ! We appreciate everything.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Management on Nov 18, 2021
Omar, Thank you for your time and feedback ! We can’t wait to see you again soon

8/10 Good

John

Stayed 1 night in Nov 2021

8/10 Good

Ricardo

Stayed 3 nights in Nov 2021

10/10 Excellent

Daniel Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were polite and helpful.
Stayed 7 nights in Oct 2021
Response from Management on Nov 18, 2021
Daniel, We appreciate your kind comments and valuable feedback ! See you again

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

belinda

Stayed 7 nights in Sep 2021
Response from Management on Sep 20, 2021
Guest, We appreciate your time and feedback ! Thank you for staying with us

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Staff friendly but room smelled of pot.
Stayed 1 night in Sep 2021
Response from Management on Sep 19, 2021
James, We appreciate your time and feedback ! We can’t wait to see you again soon !

10/10 Excellent

Efrain

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service
Stayed 1 night in Jul 2021
Response from Management on Sep 19, 2021
Guest, It was our pleasure having you and your loved Ones stay at our property ! Thank You for your time and feedback !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. I will return very soon
Stayed 2 nights in Jul 2021
Response from Management on Jul 26, 2021
We are very delighted to hear such great news ! we appreciate your time and effort for leaving us your feedback !

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No like the photo that is shown, place is a lot older and run down. When my family and I were coming to our room. Someone asked if we told them at the desk their were 3 staying in the room. Mind you they did not have on a uniform and this being after 10pm was unsettling. Not the best surroundings and they were trying to unlock one room next to us with a hanger. At least I think it was staff they didn’t have any kind of uniform or shift with the logo.
Stayed 1 night in Jul 2021
Response from Managemnt on Jul 21, 2021
We are truly sorry for not specifying who it was that was questioning you , however it was the GM working over time during an emergency as the room next to you the guest had gotten locked out so we had to use a hanger to open the latch! And we also get a lot guests who lie to front staff and say we are only 2 people but they end up being 4! So we are just making sure everything was proper !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean rooms, the best Supper 8 in US (honestly)
Stayed 2 nights in Jul 2021
Response from Management on Jul 14, 2021
Guest, We care very thrilled to know your time and stay with us was great! Thank you for your time and feedback !

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jun 2021
Response from Management on Jun 29, 2021
guest, Thank you for your time and feedback ! We can’t wait to see you soon

6/10 Okay

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No bugs!!!
It was Super 8. No bug bites, no roaches so that’s a plus.
Stayed 2 nights in Jun 2021
Response from Management on Jun 18, 2021
Christopher, Thank you for your time and feedback

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
There was no soap. Only one pillow. Nasty..bathtub would not hold water..it was awful
Stayed 1 night in Jun 2021
Response from Management on Jun 14, 2021
Debra, We apologize for the inconvenience, please next time ask front desk staff for soap we will be more then happy to provide ! Reason behind not having . Bathtub stopper is because of a lot Of people not turning off water and then gong to sleep , wake up in morning with a flooded room ! This has happen plenty of times.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met my needs.
It met my needs without any problems.
Stayed 1 night in Jun 2021
Response from Management on Jun 7, 2021
Marvin , Thank you for your time and feedback !

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Poorly managed and maintained! I had to go to the office to get cups in order to get a drink of water. The iron had been removed or stolen from the room and had not been replaced. There was paint on the curtain, physical damage and wear to the curtain, physical damage to the air conditioning unit, signs of obvious wear to the couch in the room. There was a fountain that no longer works on the property. People were carrying on and making noise upstairs. There are NO vending machines present even though there is a sign that says there are. How do you expect people to treat your property with respect if you don't properly maintain it?
Stayed 1 night in May 2021
Response from Management on May 19, 2021
Guest , Thank you for your time and feedback , as we are trying to work on certain things slowly. Getting approval from brand is taking some time

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
This property is poorly managed and maintained. There is NO shuttle service to the airport (I may have missed that), there is unrepaired physical damage to the fixtures, curtains, carpet, and walls in room 206.
Stayed 1 night in May 2021
Response from Management on May 19, 2021
Guest , We apologize for any inconvenience you may have faced during your stay with us, we are trying to go through a remodeling phase. And we have never provided shuttle . Thank you for your time and feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021
Response from Management on Jun 2, 2021
Thank you for your time and feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for the price.
Stayed 1 night in Apr 2021
Response from Management. on Apr 23, 2021
Thank you for staying with us and letting us know how we did with our great service ! See you soon