Ratings based on 736 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Alberta

The hotel location is terrible.

Posted Feb 12, 2015
Pros: Staff members
Location is terrible. I was nervous to leave the hotel at night on foot. The room it self had a mold odour to it. One of the elevators smelt like there was something decomposing in it. The upside was the staff was pleasant to deal with.
2 out of 5
by A verified traveler

Not worth the money

Posted Feb 9, 2015
If you really don't care then stay here for I won't paid too much for the stay and they bill you up front with a deposit for every night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
Beautiful room, comfortable bed, extremely friendly and helpful staff.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice place to stay for work

Posted Jan 21, 2015
Pros: Bathrooms, chique, trendy!
Cons: more shuttle drivers
Location: Close to Toyota center (where I visited for work)
Nice boutique hotel, upgraded me to a suite due to availability - unfortunately I didn't get to enjoy it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
We loved this place. Quaint. Boutique style. The valet staff is great. The courtesy shuttle was really handy. Very nice place to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Quaint and eccentric!

Posted Dec 15, 2014
I booked this king deluxe for a birthday stay. The staff was professional and very friendly, including the shuttle service driver...awesome! The room was quaint and eccentric, great pick for the occasion.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lake jackson, tx

Fantastic hotel downtown Houston

Posted Dec 8, 2014
Very romantic hotel. I surprised my wife for our anniversary and we were both very impressed. Hotel staff was top notch and room was very nice. We even received a complimentary bottle of champagne. We will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans

Great Downtown Hotel

Posted Nov 28, 2014
Pros: Everyone on staff was extremely helpful, polite, and courteous. The room was perfect and I don't think I have slept in a more comfortable bed.
Cons: Nothing! Such a great place!
Location: The baseball park, aquarium, and House of Blues are all nearby. A free shuttle is available to drive guests wherever they need to go.
We really enjoyed our stay at the hotel. We didn't stay long, but the staff and room both exceeded expectations. Should we return to Houston, we will absolutely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2014
Great hotel for a romantic getaway!!! There is also a free shuttle that takes you anywhere in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Perfect for our staycation!

Posted Nov 26, 2014
Pros: Room, bathroom, shuttle, front desk staff
Cons: Later hours for the bar would be nice. That is one reason we didn't go. They were closing at 10p or 10:30p.
Location: Close to many unique cafes, eateries, restaurants and bars.
We loved our stay here and will definitely stay again! This was a last minute booking, like 2 hrs in advance last minute, on our friend's recommendation. The valet is a one time $30 charge for the entire stay. The front desk was very informative and helpful when we asked where the local bars were located and what they recommend. There is a complimentary shuttle available to use within a 3 mile radius which worked out perfect for us! The room was extremely nice. There was a bit of renovating going on in the hallway but this did not affect our stay. The bathroom was fantastic! Newly remodeled and beautiful with a shower (no tub) that looked like all slate with glass doors. Beware the snacks on the desk though as they charge for all but the coffee! :-) We ended up a Capt. Foxhearts for drinks which ended up being a diamond in the rough for us. You have to into a "law office" door and up the stairs to get to it. Specialty cocktails and mellow atmosphere. We did not use the hotel's bar or restaurant. Perhaps on our next stay. We highly recommend this hotel! Thank you, Sam Houston Hotel, for a wonderful stay!!